The L&L Blog  /  Scrivener

Syncing Scrivener Projects to the Cloud

When you sync Scrivener projects to the cloud, you can easily access them on other devices. But there are some points you need to be aware of to make sure you don't lose data.

One of the best things about modern computing is the availability of "the cloud," allowing us to sync files from device to device without using floppy discs, thumb drives, or complex network connections to file servers. With cloud services such as Dropbox, iCloud Drive, One Drive, and others, this syncing mostly just works. You put files in a folder on your computer, and they sync to the cloud, and you can access the same files on another computer or device.

But when you're syncing Scrivener projects to cloud services, there are some rules to respect. Here's how you can use Scrivener with the cloud.

What is the cloud?

The cloud is just someone else's computer. Of course, it's not a single computer, or even a single data center: large cloud storage systems use networks of servers around the world to ensure that files are available anywhere. This is especially important when you're sharing folders with colleagues: they may be in a different country and need quick updates when you add, remove, or change files.

You could also have a "personal cloud;" there are companies that sell devices, such as network-attached storage devices (NAS) that you can access from anywhere. But for this article, I'm going to discuss the main cloud storage services that are accessible to all.

Why use the cloud?

There are two main reasons to use the cloud for your Scrivener projects. The first is that you may be collaborating with someone, and you want them to have access to your projects, and you need access to theirs. The second, and most common, is to sync your projects from one device to another.

Let's say you work on a desktop computer, and sometimes want to work on a laptop. The easiest way to always have access to your files is to store them in the cloud. Or if you want to switch from working on a computer to an iPad or iPhone: the cloud also lets you access your files. You can also transfer files directly from a computer to an iPad or iPhone, but the cloud is much easier. (See Using File Access in this article.)

About Scrivener Projects

Scrivener projects are made up of files and folders. If you use a Mac, iOS, or iPadOS, you see these as "packages;" they look just like single files, but within each project there are multiple items. On Windows, you see projects as folders, and you can easily navigate within them to see all the items they contain.

For this reason, you need to treat Scrivener projects a bit differently than other types of files. When you save a file from most apps, the file is written to your computer's drive, and, if it's in a folder that syncs to the cloud, then that file syncs. But with Scrivener, because of the many items in a project, many of which aren't changed and aren't synced, you need to be careful.

When you're working with any Scrivener project that syncs to the cloud, you must close it on one computer or device before you open it on another. If not, you'll get a warning from Scrivener that the project may be open on another computer. Always make sure that you've closed the project first, or you may lose data. If not, Scrivener will warn you of potential conflicts. (See the Scrivener manual, section 14.2.2 for more on resolving conflicts.)

When shutting down a project, especially a large project with lots of research files, don't shut down your computer or put it to sleep until your sure the project has been uploaded to the cloud. If you don't wait, it may only partially sync, and, if you then open it on another computer, you may lose data.

The same is the case when you open or start up your other computer. Give the cloud service enough time to download the project to make sure you have all of its elements. Opening your project too soon could lead to data loss.

Make sure to keep local backups of your Scrivener projects in case you have any issues with cloud syncing. How to Back Up Your Scrivener Projects explains how to do this.

Issues with various cloud services

Dropbox is generally the most reliable cloud storage service for Scrivener projects, and some other services can have issues with Scrivener. In Using Scrivener with Cloud Sync Services you'll find information about specific issues. For example, OneDrive on Windows 8 has serious issues, and you should not use it with Scrivener projects. You should not use Box, if you're on a Mac, because they don't seem to understand what packages are. And Google Drive often causes serious data loss with Scrivener projects.

And if you do want to work with one of the services I mentioned above which can have issues with Scrivener projects there is an Alternative Method of Keeping Project Synced. This involves using Scrivener's backup feature, which saves projects as ZIP archives, which you can sync to any service, because each backup is a single file.

Kirk McElhearn is a writer, podcaster, and photographer. He is the author of Take Control of Scrivener, and host of the podcast Write Now with Scrivener.

22 Comments

AM

AndrewM  /  19 JULY 2021

This info related to OneDrive is OUTDATED. Linking to Windows 8 article and saying don't use OneDrive, is not doing basic research and due diligence? Just be honest and say, "I don' know."

I use OneDrive and have used it not only across PCs but Mac to Windows 3 Beta for few months.
The current Windows 10 OneDrive works great with Scrivener for Windows.. This has been true for about the last year.

On the right click menu for Project folder choose "Always keep in this device" Do this for all your devices you are working on. This option automatically updates the local file both in the cloud and across all devices when they go online and for text files it is very fast. Also the indicators in the OS will let you know with an icon if you folder is up-to-date or waiting to be synced.

BUT I have even tested it with Cloud based files, and because OneDrive is now so natively integrated, Scrivener just waited for OS to provide the file while the cloud version was downloaded. The old stub file hacks that were used back in Windows 8 are LONG GONE..

Lots of programs actually also have composite files systems in their files. Just most of them use a ZIP file with a custom extension. If Scrivener updated to using a ZIP file as its live format vs a loose file folder design, then with OneDrive you could more easily take advantage of automatic version history. It's there now, but you would need to go back and restore individual files so not a good idea.

I can say if you are running updated Windows 10. it works find with Scrivener. This does not count REAL TIME collaboration which I believe Scrivener uses specific file syncing calls on Dropbox.

OneDrive will alert you when you delete a large number of files to make sure it wasn't a mistake, so move or delete a Scrivener project and you may see this alert until you check the box to turn ii off.

Ko

Kobytoo  /  28 OCTOBER 2021

I agree, albeit a bit belatedly, with your comments. I've been using Scrivener for longer than I can recall and was really disappointed to discover Scrivener 3 for Windows is not compatible with Apple's iCloud. All of my work used to be stored in iCloud, both Scrivener 1,9 Windows and my Mac copy but now the files do not copy across from Windows to iCloud. I've changed to OneDrive which works perfectly on Windows 10 and Big Sur; I can work around this issue but when I tried to get support I was told by L&L support that it was a fault with Apple's iCloud and the blame was repeated in the L&L forum although in an aggressive way by someone with no customer skills. I'm happy with Scrivener. I would have been happier if it had been designed to be compatible with iCloud.

-Riaria5-

-Riaria5-  /  04 JANUARY 2022

I've spent hours and hours, hours I could have been writing, trying to sync my files from my Mac Book Pro to my Ipad, both brand new devices. Some files come, some don't. I've tried the DROPBOX method and no go. It just imports old files or mixed up files, nothing that I choose. Crazy frustrating. Help please?

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

Eb

Ebiquitous  /  17 APRIL 2022

I’ve recently not been able to synch with Dropbox from my iPad. Neither the Scrivener on my iPhone nor on my Windows 11 laptop display the files from my iPad. Of course the file I want to synch is the novel I’m writing. That project folder shows a red circle with an “x” as well as a red arrow circle at the top of the screen. When I click on the arrow circle, a window pops up, shows no progress on the bar at the bottom of the window, and then a window pops up: “Synch failed. Could not open a directory on Dropbox. Please insure Dropbox isn’t updating on another device, check your connection and try again. Error: path/malformed_path/…”

Then when I click on the project to open it, a window pops up: “Project not fully synced. ‘The Dreamer’ contains synch errors, possibly because it is not fully downloaded. It is recommended that you sync before opening this project. Open anyway. Cancel”.

Naturally I opened the file because I have not been able to sync with Dropbox. I can continue to work project, but I cannot back it up. This seems like a horrendous risk.

My iPad is connected via wifi to the internet. I am able to play YouTube videos, so my connection is strong. Cox tech support assured me that the problem is not with our wifi.

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