Scrivener has disappeared!

s.
s.a.nott-bower
Posts: 12
Joined: Wed Jun 28, 2017 7:24 am
Platform: Windows

Thu Jun 14, 2018 9:40 pm Post

I really need some urgent help. Today I received a message from Literature and Latte to say that Scrivener had an update to install. I went through the process of installation and it said it had done so OK. But since then I have been unable to launch or locate Scrivener - it won't launch from my documents or from my desktop shortcut. I am panicking, rather, as it had two novels on it! Please can you help? I wrote to you many hours ago and it said you would get back to me shortly, but have had no reply.

User avatar
lunk
Posts: 2434
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Thu Jun 14, 2018 10:22 pm Post

You have posted in the iOS section but you have a Windows PC?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

User avatar
kewms
Posts: 3731
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri Jun 15, 2018 12:04 am Post

I suspect you want this thread: viewtopic.php?f=30&t=52443

Katherine
Scrivener Support Team