thumbnail missing from mobi file

Jo
Johoshua
Posts: 9
Joined: Sun Dec 16, 2018 4:50 am
Platform: Mac

Fri Jul 12, 2019 2:36 am Post

the generated mobi file seems working file on mac kindle app, with correct thumbnail and poster picture. however, when i download into either pc or kindle device, the thumbnail seems to be missing. is this a configuration issue or something i am missing?

Jo
Johoshua
Posts: 9
Joined: Sun Dec 16, 2018 4:50 am
Platform: Mac

Sun Jul 14, 2019 4:02 am Post

sorry for chasing again, any help? or I should raise in different place?