Problem with importing websites after update Mac OS Mojave 10.14.4

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kewms
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Tue May 07, 2019 5:39 pm Post

Again, the issue is due to a bug in Apple's code. We're actually the "third party" here, in that code we do not control is damaging the user experience of our customers.

In any case, as noted, the Open in External Editor functionality is the best workaround.

Katherine
Scrivener Support Team

am
ampt
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Tue May 07, 2019 6:37 pm Post

Thank you Katherine, that works just fine.
For the other impatient ones, use the URL at the bottom of your Scrivener screen to access the website. It's not as easy or clean, but it works.
Programmers are people too and Scrivener is just an overall awesome program.

ia
ianjgrant
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Tue May 07, 2019 9:15 pm Post

Hi, I'm applying for jobs and all my web archives have not been viewable for 4-5 weeks. I also use DevonThink - their archives do work on Mojave, but that doesn't help me really. I followed the forum thread, but am surprised the update isn't here yet. I tried to write an applescript to export PDF from safari to Scrivener but couldn't find much functionality in the AppleScript dictionary for Scrivener.

When will there be a fix. I feel this is core functionality missing. Please ship the workaround.

Bug reported to Apple radar: 50554908

Kind regards, Ian Grant

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kewms
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Tue May 07, 2019 9:19 pm Post

Again, you can view your archives by opening them in Safari. Navigate -> Open -> In External Editor

Katherine
Scrivener Support Team

ne
newo32
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Wed May 08, 2019 12:49 am Post

I think we understand, at this point, that there is a workaround.

The real question, which remains unanswered, is when we'll have an update as to when you'll be restoring the full functionality of the thing we paid for.

To
Topper999
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Fri May 10, 2019 1:14 pm Post

I have the same problem and it's not trivial. I've always used Scrivener to co-ordinate my research and now all my carefully saved websites are gone. Over more than dozen books and several years! Please try to fix this!

(And no, I don't appreciate being told to fix it myself, thanks.)

ETA: I see there's a workaround, so I'll use that for now.

ma
maracuja
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Fri May 10, 2019 2:21 pm Post

maracuja wrote:
KB wrote:We should have the fix out for this soon. I was away for two weeks in mid April so was unable to release the fix, and now Ioa is away for a few days and we have some urgent web store issues to address. Once Ioa is back and those issues are in hand, we'll get the update out. Thanks for your patience.

All the best,
Keith


Ok, Keith, thanks a lot, we'll be patient "for a few days" more... Regards, maracuja


What about the „few days“, Keith?

fr
frth
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Sat May 11, 2019 1:52 pm Post

Hi,
Same problem here since the Mojave update, please it is not a minor issue.
The workaround isn't satisfying in production mode.
Thanks,
frth

ma
maracuja
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Tue May 14, 2019 12:32 pm Post

Now I got the Mojave 10.4.5 update today, but still the webarchives don't open in scrivener. Apple bug? IMHO, Literature and Latte will have to revise their code. So: Please, fix this problem immediately!!

See also https://www.literatureandlatte.com/forum/viewtopic.php?f=3&t=57029!

kc
kcatmull
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Wed May 15, 2019 4:42 pm Post

Just to note that for those writers like me who frequently work without internet access, either intentionally or of necessity, the workaround is not helpful, and this is a critical ongoing problem. Making my voice heard in case y'all were thinking that the workaround made this problem a less urgent priority.

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AmberV
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Wed May 15, 2019 6:41 pm Post

Which workaround is that, that you are referring to? The one I believe was mentioned up-thread is to use the Open in External Editor feature and view the .webarchive file in Safari (by default). If the file doesn’t actually display in Safari correctly while offline, then it’s no good to you offline anyway, regardless of where you are viewing it from. To be clear, some webpages do not archive well, or at all. Whether a viewer can view them will not change that.

There are other workarounds listed in the other thread.
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

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maracuja
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Wed May 15, 2019 9:52 pm Post

AmberV wrote:Which workaround is that, that you are referring to? The one I believe was mentioned up-thread is to use the Open in External Editor feature and view the .webarchive file in Safari (by default). If the file doesn’t actually display in Safari correctly while offline, then it’s no good to you offline anyway, regardless of where you are viewing it from. To be clear, some webpages do not archive well, or at all. Whether a viewer can view them will not change that.

There are other workarounds listed in the other thread.


Please, AmberV, don't focus any longer on workarounds! What we need is a well working copy of Scrivener!

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AmberV
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Wed May 15, 2019 10:24 pm Post

Very well, you're on your own. :twisted:
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

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Jolanth Szatmary
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Thu May 16, 2019 9:47 am Post

Sorry to chime in as someone that is not affected (I'm still on Sierra, general Updatetophobia regarding Apple), but I work mostly offline and I have always thought that using webarchives is the workaround. Even when it works, it never works well (for offline purposes). I export the web page as PDF and pop it into the research folder. I find this procedure simple, straightforward and easy to use. I see no reason to blame Scrivener for something that they didn't break.

kc
kcatmull
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Sat May 18, 2019 6:07 pm Post

First, @AmberV, thank you -- I didn't realize that the file would load while offline. That helps me enormously, and I'm grateful.

Second, as to not blaming Scrivener: I certainly don't blame them for the problem at all and have nothing but affection for all things Scrivener, including its makers. I am a Scrivener evangelist. But it's SUCH a big issue, and Keith posted on April 4 that "I have found a workaround," so it's understandable that some people are starting to feel antsy that it hasn't been implemented six weeks later.

But knowing I can open in external editor offline helps a ton.