unable to verify your activation for more then two months

Al
Alexander C
Posts: 3
Joined: Tue Oct 15, 2019 7:20 am
Platform: Windows

Tue Oct 15, 2019 7:30 am Post

I've been following this thread, but have yet to comment, instead waiting for the updates, content to know others have reported this issue.

This morning I installed the latest update but, upon restarting, I still had the most recent error message as attached (I've been cycling through different error messages with each update). Not sure if I should delete the .exe files and reinstall, or just hope the error goes away/disappears with another update.

However, the main reason for this, my first post here, is to send a big thank you to the Literature and Latte team, for all the hard work I know they are putting in to try and resolve this issue. Many thanks!
Attachments
Scriv. 2019-10-15 092809.jpg
Scriv. 2019-10-15 092809.jpg (39.21 KiB) Viewed 2029 times

Li
LiaTelcontar
Posts: 15
Joined: Mon Sep 02, 2019 12:48 pm
Platform: Windows

Tue Oct 15, 2019 8:34 am Post

I installed the newest version (1.9.15.0) today and it seems to work now. The message about the activation does not pop up any more.

Log looks better too:

Code: Select all

Debug: License server started
Debug: Starting commnication
Debug: Communication enabled.
Debug: Sending command: "Configure"
Debug: Message sent to serve, waiting for reply
Debug: License Server reply received.
Debug: Sending command: "Product"
Debug: Message sent to server, waiting for reply
Debug: License Server reply received.
Debug: About to close licenses commuication.
Debug: Sending command: "Stop"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.


Thanks for fixing that!

Al
Alexander C
Posts: 3
Joined: Tue Oct 15, 2019 7:20 am
Platform: Windows

Tue Oct 15, 2019 9:53 am Post

Brief update -- restarted my computer and reopened Scrivener -- no warning this time! Hopefully that's it sorted. Thanks.

Li
Linda Adams
Posts: 1
Joined: Sat Oct 12, 2019 11:44 am
Platform: Windows

Tue Oct 15, 2019 12:13 pm Post

I installed the latest update this morning. When I reopened the program, the same activation error recurred.

bw
bwhm
Posts: 14
Joined: Fri Jun 28, 2019 10:48 pm
Platform: Windows

Tue Oct 15, 2019 11:01 pm Post

Yep, still broken. Surprise, surprise...
scriv4.jpg
scriv4.jpg (55.46 KiB) Viewed 1957 times

ST
STForstner
Posts: 11
Joined: Thu Jun 14, 2018 3:36 am
Platform: Windows

Wed Oct 16, 2019 1:42 am Post

Just downloaded the latest emergency patch. The program fired up without a hitch. The real test will be tomorrow when I start it for the first time that day.

An
AndrewHarvey
Posts: 50
Joined: Sun Apr 20, 2014 1:14 am
Platform: Windows

Wed Oct 16, 2019 1:55 am Post

I've updated to 1.9.15. I followed the same debug instructions provided by the helpdesk last time, and it looks hopeful from the log. So fingers crossed. Here's the extract:

Debug: License server started.
Debug: Starting communication.
Debug: Communication enabled.
Debug: Sending command: "Configure"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: Sending command: "Product"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: Sending command: "Product Refresh"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: Sending command: "Activation Verify"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: Sending command: "Product"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: About to close license commuication.
Debug: Sending command: "Stop"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Writer and Publisher of SF & Fantasy
Platforms: Windows and Android
http://www.haguepublishing.com
http://www.andrewjharvey.com

ce
cecilebol
Posts: 6
Joined: Tue Feb 09, 2016 8:00 am
Platform: Windows

Wed Oct 16, 2019 10:28 am Post

After the update: so far so good.

ST
STForstner
Posts: 11
Joined: Thu Jun 14, 2018 3:36 am
Platform: Windows

Thu Oct 17, 2019 3:41 am Post

Day 2, still fine. Fired up from a cold start without a hitch. Thanks!

Fr
FraterFive
Posts: 3
Joined: Wed Oct 02, 2019 1:13 am
Platform: Windows

Thu Oct 17, 2019 12:13 pm Post

I'm still getting the issue when I booted it up this morning after updating yesterday. Is there anything else I should do?

Te
Tessa
Posts: 1
Joined: Thu Oct 17, 2019 1:39 pm
Platform: Windows

Thu Oct 17, 2019 1:45 pm Post

This morning I installed the latest update, but I still got the same "activation verification" error!
Anything I can do?

ce
ceetee
Posts: 5
Joined: Sat Aug 31, 2019 4:33 pm
Platform: Windows

Thu Oct 17, 2019 3:03 pm Post

Same here. Applied the fix a day or so ago, booted it up today, and was greeted with the error.

Li
LiaTelcontar
Posts: 15
Joined: Mon Sep 02, 2019 12:48 pm
Platform: Windows

Fri Oct 18, 2019 8:35 am Post

I just don't believe it. After three days of working as normal, the activation notice is popping up again. The log looked good (see my message posted earlier), but it seems we're back to square one again.

What now?

ST
STForstner
Posts: 11
Joined: Thu Jun 14, 2018 3:36 am
Platform: Windows

Mon Oct 21, 2019 2:22 am Post

Same here, scrivener has been working fine for the last two or three days since the last update. Now, today, I'm getting the 3/6 month notice again.

Ba
Babs
Posts: 9
Joined: Fri Mar 11, 2011 10:11 pm
Platform: Windows

Mon Oct 21, 2019 8:29 pm Post

STForstner wrote:Same here, scrivener has been working fine for the last two or three days since the last update. Now, today, I'm getting the 3/6 month notice again.


Same here. Installed 1.9.15.0 several days ago. Everything worked fine. Received the same error message today for the first time since update.