Thu May 02, 2019 12:32 pm Post
Thu Jun 13, 2019 2:26 am Post
Thu Jun 13, 2019 5:58 pm Post
gr wrote:Lit & Lat has an actual Technical Support ticket system, so if you are not getting the help you need from someone here on the user forums, I suggest you open a ticket with Lit & Lat -- the form for which can be found on their Support page.
Or more particularly, the form is here:
P.S. Nickskywalker, if you open a copy of that very Scapple file on your Mac Pro is editing laggy even there?
Sun Jun 16, 2019 12:41 pm Post
Tue Jul 02, 2019 1:16 am Post
ECJ wrote:Good News!!
Just downloaded the Version before (1.3.1) from here: https://www.literatureandlatte.com/scap ... s?os=macOS which resolved the slow down issue for me!! Anyone else want to give that a try?
Tue Jul 02, 2019 7:36 am Post
Shark Bait wrote:Now bad news. Upgraded to 1.3.3 and Scapple is obesely slow. What's happened to the LL quality? I'm appalled that this has gone on so long without correction.
Tue Jul 02, 2019 7:36 pm Post
ECJ wrote:Shark Bait wrote:Now bad news. Upgraded to 1.3.3 and Scapple is obesely slow. What's happened to the LL quality? I'm appalled that this has gone on so long without correction.
Could you please verify if Scapple slows down at every zoom factor? For me everything works fine as long as I don't zoom in. (Which isn't any solution at all but may be a hint for L&L). Once I zoom in Scapple slows down, as soon as I zoom out everything goes back to normal.
Also: Does it depend on how big your file is? (Not necessarily in file size but how many notes you have taken?)
Thu Jul 11, 2019 7:37 am Post
Shark Bait wrote:Yes, It slows down no matter the zoom rate.
Here's the interesting thing. The slow down only happens after the first line of text. When the program auto returns to the second line it slows waaaaaaay down. When I start a new note, if I stretch the note box very wide i can type with no slow down, but the moment I'm at the second line of text, BAM Slows down. This shows there's an error in LL's programming. That they haven't identified and fixed this says some pretty poor things about their software quality.
This is also raising red flags about Scrivener. If LL is content to let this kind of flaw exist in Scappel, it won't be long before we see uncorrected flaws appear in Scrivener.
I think it's honestly time to shop for a different writing program now. Scappel is already hurting my productivity.
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