First runs of 3 won't load under High Sierra

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 5:15 pm Post

I've got crashing, never even getting to a launch or home screen. Here's what the error reporting says. Rebooting now, because, you know, have I tried turning it off and turning it back on again?

Process: Scrivener [23284]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [23284]
User ID: 501

Date/Time: 2017-11-20 09:12:01.191 -0800
OS Version: Mac OS X 10.13.2 (17C79a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E

Sleep/Wake UUID: 5AC5D264-FAAC-4A72-A2BA-AAE45B82DCE2

Time Awake Since Boot: 69000 seconds
Time Since Wake: 150 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 0000000109dbc000-000000010a289000 [ 4916K] r-x/rwx SM=COW 4 []

Thread 0 Crashed:
0 ??? 0x0000000115c5619c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee5e43bd0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000115c5619c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x109dbc000 - 0x10a288fff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x115c55000 - 0x115c9f98f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 394411
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 5:22 pm Post

That was my iMac. I'm getting the same thing on my Macbook Air, and there I deleted Scrivener instead of overwriting it. :( :(

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 5:40 pm Post

Rebooting has not made any difference.

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 5:55 pm Post

Another (?) error message. I deleted 3.0, cleaned out all the support files from Library, rebooted, and reinstalled. Still crashing, and no thread named Scrivener ever appears in the Activity Monitor.

Process: Scrivener [755]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [755]
User ID: 501

Date/Time: 2017-11-20 09:53:21.199 -0800
OS Version: Mac OS X 10.13.2 (17C79a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E


Time Awake Since Boot: 120 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010d033000-000000010d500000 [ 4916K] r-x/rwx SM=COW B []

Thread 0 Crashed:
0 ??? 0x000000011d3fa19c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee2bccbd8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000011d3fa19c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10d033000 - 0x10d4fffff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x11d3f9000 - 0x11d44398f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 13
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4895
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

Model: iMac11,3, BootROM IM112.005B.B00, 4 processors, Intel Core i5, 2.8 GHz, 14 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1 GB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0D9B, -
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x0443, 0x524D54333032304546343845385731333333
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: CT500BX100SSD1, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Bose USB Audio
USB Device: Microsoft® Nano Transceiver v2.1
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: Yeti Stereo Microphone
USB Device: ML-2850 Series
USB Device: Backup+ Hub
USB Device: Backup+ Hub WH
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 6:06 pm Post

FWIW, I'm on a 2010 iMac, 14Gb RAM, 512Gb SSD,
OSX 10.13.2 Beta (17C79a)

User avatar
Merovech
Posts: 95
Joined: Thu Jun 02, 2011 2:54 am
Platform: Mac
Location: Virginia, USA
Contact:

Mon Nov 20, 2017 6:11 pm Post

Mine opened fine the first time. I converted a Scriv2 project, then closed out. When I re-opened, it crashed straight away. So, I tried again and it worked fine. I've a 2017 MBP, latest OS patch.

ma
matsgz
Posts: 326
Joined: Mon Feb 11, 2013 7:56 am
Platform: Mac + iOS

Mon Nov 20, 2017 6:15 pm Post

Sorry to hear about the problem. I downloaded and opened Scriv. 3 on a Macbook 2009 with High Sierra. No problems.
Scribo ergo sum

User avatar
rdale
Posts: 1843
Joined: Tue Jul 14, 2015 1:07 pm
Platform: Mac, Win + iOS
Location: St. Louis, MO
Contact:

Mon Nov 20, 2017 6:16 pm Post

Try creating a new user to log on as, and then log on as that new user. Does Scrivener crash for that user too? If not, then the issue must have something to do with a saved setting, a project it's trying to load when it opens, or some such...

Also, while their tech support is likely to get slammed, you should probably email them directly; your issue on the forums may get lost in the shuffle. But please to let everyone know how the issue is/was solved.

In the mean-time, you can download V2 if you don't have any backups so that you can keep working while trying to resolve your issue. You can also, before installing v2, rename v3 to something like "Scrivener3", so that you can run both at the same time.

To download v2 here: http://literatureandlatte.com/download? ... =Scrivener (scroll to the bottom, click on "download an older version"
FKA: robertdguthrie
AKA: R Dale Guthrie, Robert, Mr. Obscure, and "Oh, it's you again".

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 7:36 pm Post

I've created a new user with Admin priveleges, downloaded and installed there, identical results. I'll email Support.

User avatar
kewms
Posts: 5624
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Mon Nov 20, 2017 8:30 pm Post

MerodakBaladan wrote:FWIW, I'm on a 2010 iMac, 14Gb RAM, 512Gb SSD,
OSX 10.13.2 Beta (17C79a)


Do you have a release version of High Sierra to test with?

Katherine
Scrivener Support Team

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 20, 2017 9:04 pm Post

My wife's laptop is High Sierra, not Beta. As soon as she gets home, I can try it.

User avatar
KB
Site Admin
Posts: 20718
Joined: Tue Jun 13, 2006 11:23 pm
Platform: Mac
Location: Truro, Cornwall
Contact:

Mon Nov 20, 2017 9:12 pm Post

That was what I was going to suggest too. I haven't tested on the 10.13.2 beta yet, only on 10.13.1. The crash indicates a code signing issue, which is very odd.
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Tue Nov 21, 2017 2:12 am Post

It seems to work fine on my wife's Air, and she's not on a beta.

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Tue Nov 21, 2017 3:09 am Post

I cloned my Air, reinstalled High Sierra, and was prepared to do an import from the clone, but it just rolled back to OSX 13.1. Ok, I didn't think it worked that way, but ok. Scrivener still generates this error.

Process: Scrivener [1537]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [1537]
User ID: 502

Date/Time: 2017-11-20 19:06:55.514 -0800
OS Version: Mac OS X 10.13.1 (17B48)
Report Version: 12
Anonymous UUID: A2BD0C6B-175B-12F9-A745-0E2DFD9EB6EF


Time Awake Since Boot: 2100 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010cff1000-000000010d4be000 [ 4916K] r-x/rwx SM=COW  [(null)]

Thread 0 Crashed:
0 ??? 0x00000001111e719c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee2c0ebd8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00000001111e719c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10cff1000 - 0x10d4bdfff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x1111e6000 - 0x11123098f +??? (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1217
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

User avatar
KB
Site Admin
Posts: 20718
Joined: Tue Jun 13, 2006 11:23 pm
Platform: Mac
Location: Truro, Cornwall
Contact:

Tue Nov 21, 2017 10:55 am Post

How are your "Security & Privacy" settings? You are set up to allow non-App Store apps, I assume? It's weird that this is only happening on your machines and no one else's, even on a release version of 10.13. Have you tried booting into Safe Mode to see if it works then?

Sorry you're having problems!

Thanks,
Keith
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."