Syncing between Mac & iOS

JM
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Fri Jul 15, 2016 12:17 pm Post

Hiya everybody,

I chuffin' love Scrivener, it has made the abundance of documents that I have to keep up-to date, on top off, current and easy to find at a moments notice, wether its written documents, pictures of documents, websites, pictures of students works, my documents/handouts/registers (a two hour jewellery making workshop/environment is not the place to be fiddling about with paper work) an absolute breeze, to have it all colour coded in tree/parent/sibling format, with flashcards is for me absolute genius!

To be able to have this available on the fly is, well its just easy and makes me more productive.

I have been using the beta since it was first in beta mode, and syncing would work when I changed the title of the document, on both devices, is that correct?


Or is their another way, the button on Scrivener on the Mac always say "No Mobile Changes Found"


I have also just come out of a beta of another app called "Rough Draft" which is a Text Editor with a difference, you can't delete what you have wrote, just cross it out and start what you were typing again.


In the new iOS app they have a feature called "Ask a Question", in this you can have a question/conversation with the developers on the fly, I think it is really handy, productive & helpful that you can have this sort of help "whenever you want" whenever help is needed.

I would love to see this in Scrivener, with its many many features, I think it would be a very handy feature to have.
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KB
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Fri Jul 15, 2016 12:45 pm Post

We already have a forum and email support. With the number of users we have (in the hundreds of thousands), it just wouldn't be feasible to offer live chat support in the app - there aren't enough of us!

If you're seeing "No mobile changes found", then that means exactly that - the project you are looking at has had no changes made on iOS. You need to have the project on Dropbox, and you need to have synced it in the iOS version. Please see the tutorial in the iOS version for more help if you need it.

All the best,
Keith
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JM
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Fri Jul 15, 2016 12:52 pm Post

Hiya Keith,

Thanks for the quick reply.

iOS and Mac versions are both connected to Dropbox, I have made changes to Documents/Files on iOS Scrivener but still Mac is saying "No Mobile Changes Found".
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KB
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Fri Jul 15, 2016 1:46 pm Post

I'm not sure what you mean by "Document/Files" - I don't know what that relates to, sorry. Could you please post a screenshot?

Did you take a look at the tutorial project inside Scrivener for iOS?

By the way, beta issues with our iOS version are supposed to be posted in the special Tenderapp beta area, the link to which was sent out to all beta testers. :)

Thanks and all the best,
Keith
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JM
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Fri Jul 15, 2016 3:01 pm Post

I apologise Keith for posting in the wrong forum, I thought beta testing was over.

Here is a pic of both devices with different files on them, not syncing.

Screen Shot 2016-07-15 at 15.56.18.png
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Test Folder on Mac is not syncing with Phone & 2nd Test Folder on phone is not syncing with Mac.
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KB
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Fri Jul 15, 2016 3:16 pm Post

Have you checked the tutorial?

Where is the project stored on your hard drive?

Is the iOS version set up to sync with Dropbox? And is it set up to sync with the folder the project is contained in?

How did you get the project onto your iPhone in the first place?

Have you tapped sync inside Scrivener for iOS?

Thanks and all the best,
Keith
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."

JM
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Sat Jul 16, 2016 5:59 am Post

Screen Shot 2016-07-16 at 07.23.04.png
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Yes I've read the tutorial, I access Scrivener through Dropbox in Finder, iOS is set up to sync with Dropbox with the correct file & I Air Dropped the file from Mac to iOS and saved it into Scrivener in the Dropbox section.
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KB
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Sat Jul 16, 2016 9:58 am Post

The part that has me confused is you say you dropped the file via Air Drop - why did you do that? If the project is in the correct Dropbox folder, you don't need to do that. All you need to do:

1. The project on your Mac is saved into /Dropbox/Apps/Scrivener (from your screenshot, that seems to be the case).

2. On your iPhone device, you make sure Dropbox is set up to sync with the /Apps/Scrivener folder (you can check that by tapping "Edit" in the sidebar, tapping the gear, and tapping "Dropbox Settings").

3. Tap the sync icon on iOS to upload any changes you've made on the device. (There will be an orange triangle next to the project name if there are changes to upload.)

What I'm also confused about is that you have two copies of "Business Plan" on your device. You have one copy on Dropbox, and another "On my iPhone". Those are two different copies of the project. If you Air Drop a project, that's not syncing it - that is making a completely different copy on your phone. If you made changes in a project under "On My iPhone", then that won't appear on your Mac, because that project is not set up to sync with Dropbox - only projects listed under "Dropbox" sync with Dropbox.
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JM
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Sat Jul 16, 2016 10:19 am Post

Ah! It all becomes clear, I'm so sorry for the confusion, I will have a ganders later, thanks for the help it's appreciated. I feel such an idiot!
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Sat Jul 16, 2016 10:22 am Post

No problem! Let me know if you have any more problems!
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Sun Jul 17, 2016 10:24 am Post

I'm really sorry to be a pain, but I thought I was quite computer savvy, but this is just really messing with my head.

I'm going round in circles Keith.

I have a 64gb MacBook Air, its second hand Mid 2012 and I love it to bits, best thing I ever did was to move to Apple iOS from Android (on Phone) and to Apple Mac from Linux (On Desktop) so consequently I don't have a lot of space in 64gb, and I don't have the Dropbox App on my Mac, I think this is where it all falls down, I could be wrong and being really thick.

This may just really f your head up, because it is mine.

I did what you said yesterday and checked on iPhone wether it was connected to the correct Dropbox file, it was, but it wasn't syncing so I copied "My Jewellery Class" and saved it onto Mac Desktop, I then deleted "My Jewellery Class" file on iPhone and unlinked Dropbox from iPhone, re connected dropbox to iPhone and pressed Sync button, it started to sync, hurrah, sussed it! I thought, NOT! it Only synced "My Business Plan"

As you probably know in Finder on Mac there is a Dropbox folder

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In this folder is two files, "My Business Plan" and "My Jewellery Class" should these two files sync with Dropbox the Website? Because they don't.

So I uploaded them to Dropbox the Website for it to Zip the files, I can't unzip them in Dropbox from the website.

Screen Shot 2016-07-17 at 11.22.53.png
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Do I need the app on my Mac for this to work, or am I being thick and missing something really obvious?
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KB
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Sun Jul 17, 2016 11:14 am Post

Yes, you absolutely need the Dropbox app on your Mac - the Dropbox Mac app syncs anything in the Dropbox folder with the Dropbox servers. Without it, nothing will upload or download to or from your Mac.

You should not upload Scrivener projects as .zip files, as Scrivener won't be able to open them.

What's really confusing me is that your local Dropbox folder has two projects in it, whereas the one on Dropbox only has the Business Plan project in it (plus the two zip files you uploaded). Presumably that was uploaded from your iPhone. Also what's confusing me is that the Dropbox folder listed in the menu you show on your Mac has the Dropbox icon in it, which normally means that you do have Dropbox installed. However, the files inside it do not have green ticks next to them, indicating that Dropbox is not syncing them. So something very bizarre seems to be going on on your computer that is unrelated to Scrivener.

I recommend moving the projects out of Dropbox for now, then downloading and installing Dropbox on your Mac and starting again.
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Sun Jul 17, 2016 4:18 pm Post

Ok, thanks Keith, I will leave you in peace now.
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KB
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Sun Jul 17, 2016 7:54 pm Post

Oh, I hope I didn't sound like I didn't want to help further - I'm just a bit confused as to what is going on! Please keep posting if you need further help - I'll do my best, it's just I'm baffled as to why your local Mac's Dropbox folder isn't syncing with Dropbox online.
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JM
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Mon Jul 18, 2016 6:00 am Post

Hiya Keith,

Sorry I was short in last post, just frustrating it's not working.

I'm mad at myself for not having discussed it when in beta.

It did sync once when I changed file name on Mac in Dropbox folder and then re-named in Dropbox folder on iOS

Could it be a memory issue, with my Mac, I have 1.6gb free at the moment?

In answer to your question about why is it duplicated on the Phone as well as Dropbox, thats so that I can work on my docs offline, both at Work and College I don't have a great signal at either and both Work's and College's WiFi are shocking.
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