UPDATE BROKE SCRIVENER

an
anxiousdog
Posts: 3
Joined: Thu Oct 08, 2020 12:42 am
Platform: Windows

Sat Feb 27, 2021 12:22 pm Post

Just updated to the latest release - sorry I didn't see the version number. Now Scrivener Beta will not open at all. This is the message I have:

2021-02-27 06_11_14-Scrivener.exe - Application Error.png
2021-02-27 06_11_14-Scrivener.exe - Application Error.png (100.22 KiB) Viewed 477 times

sb
sbradabang
Posts: 60
Joined: Thu Aug 01, 2019 2:31 pm
Platform: Windows

Sat Feb 27, 2021 12:23 pm Post

Sorry for the harsh words, but this forum is the clear proof that nobody reads previous posts. It has already been reported several times.

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Sparrowhawk
Posts: 124
Joined: Thu Dec 05, 2013 4:49 pm
Platform: Mac, Win + iOS

Sat Feb 27, 2021 12:34 pm Post

sbradabang wrote:Sorry for the harsh words, but this forum is the clear proof that nobody reads previous posts. It has already been reported several times.



That is true, but this is likely something different - I was about to post this as well, and Scrivener has never broke for me (I'm aware it has for others) after updating.

Not only is it not working, but if I try to start it up, my laptop's fans go higher than I have ever heard them before even when gaming, my laptop gets hot to the touch, and I have to shut it off.

Here was the error code - maybe it is the same, but I don't remember the heating problem from others.
Attachments
Scirv Error.JPG
Scirv Error.JPG (31.38 KiB) Viewed 453 times
You will find more evidence of the ridiculousness of humanity in the bathroom mirror than any other place in the world.

sb
sbradabang
Posts: 60
Joined: Thu Aug 01, 2019 2:31 pm
Platform: Windows

Sat Feb 27, 2021 12:38 pm Post

Sparrowhawk wrote:
sbradabang wrote:Sorry for the harsh words, but this forum is the clear proof that nobody reads previous posts. It has already been reported several times.



That is true, but this is likely something different - I was about to post this as well, and Scrivener has never broke for me (I'm aware it has for others) after updating.

Not only is it not working, but if I try to start it up, my laptop's fans go higher than I have ever heard them before even when gaming, my laptop gets hot to the touch, and I have to shut it off.

Here was the error code - maybe it is the same, but I don't remember the heating problem from others.


No, it is always the same error, for everyone who reported it. No one reported heating problems, but I also heard my PC's CPU fan going faster.

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tiho_d
Posts: 1542
Joined: Tue Sep 13, 2011 1:14 pm
Platform: Linux + Windows

Sat Feb 27, 2021 12:41 pm Post

Hi guys, most likely we have switched places of the x32/x64 bit update installers. If you experience this error, please download and install the full installer. If you have not updated already, you can wait until we fix the server files. Sorry about that!

Do
Dorothea
Posts: 151
Joined: Mon Jan 29, 2018 4:37 pm
Platform: Windows

Sat Feb 27, 2021 5:33 pm Post

tiho_d wrote:Hi guys, most likely we have switched places of the x32/x64 bit update installers. If you experience this error, please download and install the full installer. If you have not updated already, you can wait until we fix the server files. Sorry about that!


Th e full installer is the one from the website here?

From there too, the 64-bit thing didn't work for me. Same error meassage as before.

The 32-bit one instead works for both, one 32-bit-notebook and the 64bit computer. I got a warning after downloading the 32bit thing, but went ahead anyway as it already was broken. The 32bitr installed then on the64-bit- PC too and it works.

ma
magicmermaid
Posts: 5
Joined: Sun Jan 12, 2020 11:27 pm
Platform: Windows

Sat Feb 27, 2021 5:44 pm Post

I have the same problem!!!! My paper is due and it is stuck in Scrivener! This is a problem. I am in graduate school and the deadline looms!!! Please Please Please resolve this!

SCRIVNER UPDATE PROBLEM_Windows.png
SCRIVNER UPDATE PROBLEM_Windows.png (25.83 KiB) Viewed 300 times

d3
d38968
Posts: 1
Joined: Sat Feb 27, 2021 5:50 pm
Platform: Windows

Sat Feb 27, 2021 5:53 pm Post

My wife and I are also experiencing the update problem. Can someone please post a link to the installer?
Thnx,
McQ

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michaelhendrsn
Posts: 14
Joined: Sat Apr 23, 2016 10:23 pm
Platform: Windows
Location: Warburton, VIC, Aus
Contact:

Sat Feb 27, 2021 6:03 pm Post

Thanks @tiho_d - that suggested alternate (full download) works fine.

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MimeticMouton
Posts: 9042
Joined: Wed May 05, 2010 5:39 am
Platform: Mac + Windows
Location: city of rain
Contact:

Sat Feb 27, 2021 6:50 pm Post

The autoupdate has been fixed now as well.
Jennifer Hughes
(MM for short)