Beta --> Lost image files in character and research folders.

he
hedgemeister
Posts: 7
Joined: Sun May 12, 2019 12:35 am
Platform: Windows

Sat Jun 15, 2019 9:47 pm Post

I had image files in my character and research folders. These are gone, which is a HUGE problem for me. (Not positive if it was latest update or the one before that.)

Can you advise on best way to restore the old character notes to new Beta?

Thank you in advance for your help.

wo
wordjoy
Posts: 65
Joined: Mon Jun 11, 2018 3:26 am
Platform: Windows

Mon Jun 17, 2019 3:45 am Post

If you had backup turned on you can expand the zip file and locate them in there.

th
thePhilosoraptor
Posts: 1188
Joined: Sat Feb 13, 2016 3:28 am
Platform: Windows

Thu Jun 27, 2019 8:06 pm Post

Do you have any idea what actions may have lead to this? I agree with you that image files disappearing from within the project is a large problem and I would like to help you retrace steps to find out how exactly this occurred.

Was this a project created in the 3.0 beta, or was it carried over from a 1.9 project that was upgraded? Have they disappeared from the folders in File Explorer as well, or are they just missing when viewed from within Scrivener?

Any more information you can give us on this would be greatly appreciated.
Bryan Bender