Crashing when using Settings.app

Ji
Jiminy50
Posts: 1
Joined: Sun Dec 08, 2019 12:56 am
Platform: Mac

Sun Dec 08, 2019 1:54 am Post

I agree with iPersuade, I’m not convinced it’s the ram issue. Of the 87 apps I have installed the only one that crashes the iOS Settings app is Scrivener. And it crashes the settings app every time I go into certain submenus, whether or not I make changes within the submenu (see list below). Example: navigate to Editor—> Statistics; it doesn’t matter if you change the selection or not, when you select the breadcrumb in the upper left corner of the screen to return to the previous menu the Settings app will crash. Continuing with the previous example, when you click the “Editor” menu breadcrumb in the upper left screen corner to return to the “Editor” settings menu the Settings app will crash. As I said above, Scrivener is the only app out of 87 that crashes the Settings app.

These are the settings that have caused the Settings app to crash:

1. Editor—> Statistics
2. Editor—> Default Zoom
3. Background Colors—> Text
4. Background Colors—> Notes
5. Syncing & Sharing—> Sync Projects on Close or Rename
6. Syncing & Sharing—> Check Dropbox on Project Open
7. Syncing & Sharing—> Warn if No WiFi
8. Syncing & Sharing—> Convert Markdown

I hope this helps.

th
throthberghofer
Posts: 12
Joined: Mon Nov 05, 2018 3:29 pm
Platform: Mac
Location: Germany
Contact:

Sun Dec 08, 2019 9:42 am Post

Jiminy50 wrote:I agree with iPersuade, I’m not convinced it’s the ram issue. Of the 87 apps I have installed the only one that crashes the iOS Settings app is Scrivener. And it crashes the settings app every time I go into certain submenus, whether or not I make changes within the submenu (see list below). Example: navigate to Editor—> Statistics; it doesn’t matter if you change the selection or not, when you select the breadcrumb in the upper left corner of the screen to return to the previous menu the Settings app will crash. Continuing with the previous example, when you click the “Editor” menu breadcrumb in the upper left screen corner to return to the “Editor” settings menu the Settings app will crash. As I said above, Scrivener is the only app out of 87 that crashes the Settings app.

These are the settings that have caused the Settings app to crash:

1. Editor—> Statistics
2. Editor—> Default Zoom
3. Background Colors—> Text
4. Background Colors—> Notes
5. Syncing & Sharing—> Sync Projects on Close or Rename
6. Syncing & Sharing—> Check Dropbox on Project Open
7. Syncing & Sharing—> Warn if No WiFi
8. Syncing & Sharing—> Convert Markdown

I hope this helps.


I can corroborate those findings.

User avatar
lunk
Posts: 4229
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Sun Dec 08, 2019 1:45 pm Post

I can only partially corroborate this.
The Settings app crashes when I back out of those menus. So if I go into Editor -> Statistics and then choose another app instead of backing out, the setting is accepted and the app doesn’t crash.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, running different OS.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

User avatar
AmberV
Posts: 24322
Joined: Sun Jun 18, 2006 4:30 am
Platform: Mac + Linux
Location: Ourense, Galiza
Contact:

Mon Dec 09, 2019 12:28 pm Post

I’ll just respond to this with a response to the original query in the thread it was taken from. Settings.app has nothing to do with Dropbox syncing.

iPersuade wrote:The other thing I’ve observed that may be related has to do with Scrivener’s settings from the iOS settings app. If I go into those settings and try to toggle a setting, it crashes the settings app.


They still have some bugs to fix with Settings, sounds like. They broke nested setting layouts right before launch. It’s why we moved a bunch of stuff around for no reason at all—well that was the reason, to avoid crashing bugs in hierarchical navigation.
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

User avatar
iPersuade
Posts: 13
Joined: Sat Mar 30, 2019 3:44 pm
Platform: Mac
Location: Los Angeles, California
Contact:

Mon Dec 09, 2019 5:16 pm Post

AmberV wrote:Settings.app has nothing to do with Dropbox syncing.


Okay, Ioa, we can cross that one off the list of leads.

User avatar
iPersuade
Posts: 13
Joined: Sat Mar 30, 2019 3:44 pm
Platform: Mac
Location: Los Angeles, California
Contact:

Tue Dec 10, 2019 8:32 pm Post

Since today’s iOS update 13.3, the settings app is no longer crashing for me.

User avatar
AmberV
Posts: 24322
Joined: Sun Jun 18, 2006 4:30 am
Platform: Mac + Linux
Location: Ourense, Galiza
Contact:

Tue Dec 10, 2019 9:32 pm Post

Whew! Hopefully that's the last of those bugs, then.
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

og
ogpl02
Posts: 1
Joined: Sat Dec 28, 2019 5:10 am
Platform: Windows
Contact:

Sat Dec 28, 2019 5:18 am Post

I also agree