Scrivener iOS syncing via Dropbox continues to crash the app

[lunk]

Conformed:
Settings App -> Scrivener tap Editor and the Settings app crashes

[Gattopardi]

The most recent report here for me is a Scrivener.cpu_ressource dated 2019-09-20, with version's mention is iPhone OS 12.4.1, before upgrading to 13.0. Is that useful  ?

[AmberV]

Probably not! Hmm, that may mean the crash isn’t really happening in Scrivener if that makes sense. It could be the system itself or perhaps some aspect of Dropbox that wouldn’t associate itself with Scrivener (though I don’t think that’s possible with iOS). So next best bet is to cause a crash, note the date and time, and then look for any logs that occur at that time.

[GrahamGrün]

In my case Scrivener doesn't crash anymore since I turned dark mode off and on again. But I still can't sync. Notification says it can't reach the host. The problem seems to be Dropbox, as I can't connect to the Dropbox app anymore either.

(I’ll try the above mentioned steps in a minute)

[GrahamGrün]

Should the crash reports in analytics start with „Scrivener“ or do I have to search within other log files, e. g. „analytics daily“?

[GrahamGrün]

There is definitely a problem with Dropbox, I can’t even open dropbox.com on my iPhone, neither with Safari nor with iCab imitating a desktop browser.

[AmberV]

I don't think anything with the word "daily" in it will be terribly useful. Like I say, it's more the precise time of the crash that is important, are there any reports from that time?

[GrahamGrün]

Hm, Dropbox works again (might just have been a bad Internet connection), but Scrivener still crashes on iPhone XS Max with iOS13 when trying to sync. It works on my iPad with iOS12.

[kewms]

I'd recommend installing iOS 13.1, released this morning, before proceeding with further troubleshooting.

Katherine

[GrahamGrün]

Okay, so this is highly mysterious. I tried the steps you suggested, unlinked Dropbox from the iPhone app, created a new folder and it worked. Then I copied my projects into that folder on my Mac, one by one, syncing in between each time. It worked on the phone with the first project, with the second, the third. When I added a fourth project and tried to sync Scrivener on iPhone once more, it crashed. So I thought I identified the bad guy. I deleted that project from my test-folder again and synced again. But still Scrivener crashed on the phone, even though the suspicous project wasn't in the folder anymore. As if some tainted file still remained in that folder from the bad project.
So I deleted that test folder and created another one. I put that evil project (and only that one) into it and synced again – and it worked. I put another one in it and it worked. I put all other ones (a total of six) inside the folder and now it crashed again.
I repeated that process once more, put one project (that I was also suspicious of) inside another virgin folder and it worked, a second one, it worked, then put the rest inside (each of them had proved to work already in previous arrangements) and now it crashed. So I can confirm it is not one specific project that causes the crash but it seems to happen when a certain number of them is exceeded. Or randomly? I don't get it.

I didn't find any log file that fit the times of the crashes (but there's lots of them, maybe I missed it). Certainly no log file that has "Scrivener" in the name.

[GrahamGrün]

And now I updated to 13.1, it still crashes.

[GrahamGrün]

Oh, and more information: For me as well the setting app crashed when I tapped „syncing & sharing“ (as discussed here: https://www.literatureandlatte.com/forum/viewtopic.php?t=58738), but I can’t reproduce that anymore after updating to 13.1

[chaarrliie]

And now I updated to 13.1, it still crashes.

yes, me too

[lunk]

Not for me with 13.1
iPhone 8

[Thomas Rabenstein]

I just installed iPadOs 13.1 on an iPadPro 2018.
Scrivener is starting but crashing when I try to sync. with Dropbox.
The Dropbox works fine. After I opened it, it was automatically updated and I had to logon to it again.
Still, syncing Scrivener lets the app crash.
PS: We do have a Scrivener writers group on facebook with about 800 Users and I am getting lots of posts with warnings.