Scrivener 1.2 - iOS 13 - Settings - Syncing & Sharing Crash

un
unsinfoll
Posts: 2
Joined: Wed Aug 08, 2018 6:56 am
Platform: Win + iOS

Fri Sep 20, 2019 6:57 am Post

Hi,

I just installed the Scrivener 1.2 on the new iOS 13 and if i go to Settings -> Scrivener -> Syncing & Sharing the Settings are crashing instantly.

I am using an iPhone XR

Kh
Khadrelt
Posts: 361
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Platform: Mac
Location: Utah, USA
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Fri Sep 20, 2019 11:16 am Post

This is happening to me as well. Also, Scrivener crashes every time I try to sync. No error messages appear, the app just crashes while in the process of downloading the file list, before the progress bar ever appears.

iPhone XS Max.
And that, my Liege, is how we know the earth to be banana-shaped.

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Gattopardi
Posts: 40
Joined: Thu Nov 11, 2010 11:33 am
Platform: Mac + iOS

Fri Sep 20, 2019 3:51 pm Post

Same for me !
iPhone XS Max !

re
reallyTomFox
Posts: 28
Joined: Fri Aug 12, 2016 5:11 pm
Platform: Mac + iOS

Fri Sep 20, 2019 3:54 pm Post

Khadrelt wrote:This is happening to me as well. Also, Scrivener crashes every time I try to sync. No error messages appear, the app just crashes while in the process of downloading the file list, before the progress bar ever appears.

iPhone XS Max.

For information, I’ve posted on this bug in a bit more detail in a different thread, including steps to recreate: https://www.literatureandlatte.com/forum/viewtopic.php?f=3&t=58741

tx
txmccoy
Posts: 38
Joined: Mon Apr 10, 2017 2:01 pm
Platform: Mac

Sat Sep 21, 2019 1:16 pm Post

Same here. It also happens when I try to adjust anything in the Editor in Settings/Scrivener. iPhone XR.

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lunk
Posts: 4233
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Tue Sep 24, 2019 1:01 pm Post

Settings -> Scrivener -> ... and then tapping...

Editor : The Settings app crashes
Background Colors : The Settings app crashes
Syncing & Sharing : The Settings app crashes
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, running different OS.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

Ki
Kinsey
Posts: 430
Joined: Mon Apr 09, 2012 6:06 pm
Platform: Mac + Windows

Tue Sep 24, 2019 1:18 pm Post

Ditto, and to which I would add that tapping Settings -> Scrivener -> Third Party also crashes Settings. Additionally, when entering Settings -> Scrivener -> Reset Scrivener, the scrolling becomes stuck.

iOS 13.0, iPhone 8

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kewms
Posts: 6552
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Platform: Mac

Tue Sep 24, 2019 4:19 pm Post

Apparently iOS 13.1 was released this morning. Definitely recommend installing that as soon as possible.

Katherine
Scrivener Support Team

Ju
JustAnotherWriter
Posts: 15
Joined: Wed Sep 25, 2019 5:03 am
Platform: Mac + iOS

Wed Sep 25, 2019 5:08 am Post

After IOS 13.1 update, still encountering this silent crash when trying to update my works.

Have unlinked and relinked Dropbox already. Have verified update works on iPad (non iOS 13).

Anything I can do to help diagnose this issue?
Thank you.

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Thomas Rabenstein
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Location: Germany
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Wed Sep 25, 2019 5:47 am Post

kewms wrote:Apparently iOS 13.1 was released this morning. Definitely recommend installing that as soon as possible.

Katherine


Syncing is crashing the App on iPadOs 13.1, too.
Is there a work around or recommendation how to proceed for now?
Can I use iCloud to sync?
Writer/Author/Selfpublisher in fulltime
Mac/iOs User

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kewms
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Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Wed Sep 25, 2019 6:27 am Post

See this post and the one after it for workarounds and troubleshooting suggestions:
viewtopic.php?p=299330#p299330

Katherine
Scrivener Support Team

ak
ako
Posts: 4
Joined: Wed Jan 09, 2013 5:46 am
Platform: Mac

Wed Sep 25, 2019 7:09 am Post

Also having troubles opening my projects.

Got a new iPhone 11 yesterday with iOS 13. When I opened the Scrivener App, everything looked normal at first. Sync also went well without problems. But when I tried to open one of my projects, the error messages in the attached screenshot popped up.
It's in German, I'm trying to re-translate:

"Invalid Project.
Project cannot be opened as it does not contain a valid folder structure file. Please make sure the project has been uploaded completely from another device and try syncing with Dropbox again."

The same message is shown with every project I trie to open. The app does not crash though.

Uploaded to iOS13.1 this morning, still the same error.
Have not tried anything else so far.

Not sure is this helps, but I thought any info would be welcome.

Cheers,
Andy
Attachments
Invalid project.jpeg
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