L&L Website appears broken on iOS

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Silverdragon
Posts: 1157
Joined: Mon Jul 29, 2013 2:52 pm
Platform: Mac + iOS
Location: Tarzana, California, USA
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Tue Aug 20, 2019 1:34 am Post

My apologies. I know this isn't the website's forum, but there's really no place to post about website problems. Please, moderator, move this to a more appropriate forum if possible.

I usually use the forum on iOS. In the past two days, the forum menus have stopped working on my iOS devices. I use Safari on an iPhone 8+, and an iPad 6th Gen,, both running iOS 12.4. The menus in the upper right corner of the website (see screenshot below) are no longer responding to taps. I've tried using an alternate browser, iCab Mobile, but the menus aren't responding in that browser either. I've tested on my Mac, and there the website menus are working fine.

To be specific, it's these menus that I can't invoke on iOS:
2019-08-19 18.10.11.jpg
2019-08-19 18.10.11.jpg (810.17 KiB) Viewed 368 times
So you know where I'm coming from:
  • I write fiction.
  • I'm not an L&L employee.
  • Mac Scrivener 3.1.4, MacBook Air 11, MacOS 10.14.6 (Mojave)
  • IOS Scrivener 1.2; iPhone 8+, iPad 6; i(Pad)OS 13.2.3
  • Website: https://silverdrag0n.wordpress.com

Ji
JimRac
Posts: 1216
Joined: Wed Aug 27, 2014 2:06 pm
Platform: Win + iOS

Tue Aug 20, 2019 3:10 am Post

Seems there are also L&L site issues on Windows & Mac too. Possibly related thread: https://www.literatureandlatte.com/forum/viewtopic.php?f=2&t=58225
I’m just a customer.

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xiamenese
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Joined: Mon Jan 29, 2007 1:32 am
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Location: London or Exeter, UK.

Tue Aug 20, 2019 9:43 am Post

I saw this this morning on iOS, but I'm happily going through the site on my Mac without problems. Maybe they've fixed it in the meantime.

Mark
The Scrivenato sometimes known as Mr X.
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AmberV
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Tue Aug 20, 2019 9:54 am Post

Should be good now, hopefully. :lol:
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

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Silverdragon
Posts: 1157
Joined: Mon Jul 29, 2013 2:52 pm
Platform: Mac + iOS
Location: Tarzana, California, USA
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Tue Aug 20, 2019 5:22 pm Post

Yes, working! :D
So you know where I'm coming from:
  • I write fiction.
  • I'm not an L&L employee.
  • Mac Scrivener 3.1.4, MacBook Air 11, MacOS 10.14.6 (Mojave)
  • IOS Scrivener 1.2; iPhone 8+, iPad 6; i(Pad)OS 13.2.3
  • Website: https://silverdrag0n.wordpress.com

sc
scshrugged
Posts: 449
Joined: Wed Feb 10, 2016 6:55 pm
Platform: Mac + iOS

Thu Aug 22, 2019 7:59 pm Post

This is still evident for me using a Macbook Air 13" at each display resolution, macOS 10.14.6. The following things get no response:

Forum --- Dropdowns for Logout at forum name and Notification Bell (advances to user control panel for notifications instead). Dropdowns/Links at top of page for Products, Community and large Ellipsis. Can upload an attachment but can't place it inline.

L&L website --- Dropdowns/Links at top of page for Products and Community.


The above findings were for the latest Safari. Just tried Firefox 68.0.1 and everything's working.


EDIT: Cleared Safari cookies and caches again. Either that fixed things or you did, or it's an intermittent issue. All set for now. Thanks.
I'm a Scrivener user, not an L&L employee.

Ki
Kinsey
Posts: 377
Joined: Mon Apr 09, 2012 6:06 pm
Platform: Mac

Fri Aug 23, 2019 11:13 am Post

Just a note that the original problem highlighted by silverdragon persisted for me on iOS until today, when I followed scshrugged's cue and used the Clear History and Website Data for Safari in Settings on my iPhone. All menu buttons are now working again.