Scrivener seems to be struggling with "Downloading file list"

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lunk
Posts: 4243
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Mon Dec 18, 2017 4:22 pm Post

Have you tested to 1) turn off the iPhone, completely, and restart it, and 2) to reset Scrivener’s dropbox cache in the Settings app?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, running different OS.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

is
istara
Posts: 66
Joined: Sat Nov 04, 2006 7:07 pm

Tue Dec 19, 2017 9:56 am Post

lunk wrote:Have you tested to 1) turn off the iPhone, completely, and restart it, and 2) to reset Scrivener’s dropbox cache in the Settings app?


It’s my iPad but yes - multiple times - and I have also reset that cache. Plus I’ve reinstalled Scrivener iOS twice during the course of my experiments to resolve this.

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istara
Posts: 66
Joined: Sat Nov 04, 2006 7:07 pm

Tue Dec 19, 2017 9:59 am Post

Leena wrote:I've opened the Mac desktop Dropbox, the online Dropbox, the Dropbox app on iPhone. Scrivener is linked with Dropbox. Doesn't sync.

Leena


Leena - I’ve previously (not related to this issue) had some weird things where Dropbox has moved itself to a folder inside its previous folder on Mac OS. Eg it becomes something like User->Dropbox->Dropbox->My files. In which case it’s possible that Scrivener iOS isn’t pointing correctly.

Ignore this if it’s not your issue!

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sidderke
Posts: 194
Joined: Thu Dec 03, 2015 11:34 pm
Platform: Mac

Thu Dec 21, 2017 5:15 pm Post

Sorry if this is a double post but someone on the Scrivener Users podcast group had his ios device take 7 minutes to sync 1 Scrivener project of 116kb.
I don't know the technical specifics of that person's matter but I hope the Scrivener team takes a more serious look at these complaints.

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parf
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Platform: Mac
Location: Santa Cruz de Tenerife
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Mon Apr 13, 2020 9:07 am Post

For the record: 1 active project, 1 text document with about 5 sentences.

“Downloading file list” screen took 7 minutes 20 seconds.

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lunk
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Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Mon Apr 13, 2020 10:06 am Post

Have you updated to iPadOS 13.4 ?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, running different OS.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

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parf
Posts: 72
Joined: Sat Nov 05, 2011 6:53 pm
Platform: Mac
Location: Santa Cruz de Tenerife
Contact:

Tue Apr 21, 2020 9:53 am Post

lunk wrote:Have you updated to iPadOS 13.4 ?


Yes. Today it took 8 min 20 sec.