Dropbox Sync Not Working

jm
jmk1691
Posts: 5
Joined: Wed Jul 20, 2016 11:12 pm
Platform: Mac + iOS

Wed Jul 20, 2016 11:18 pm Post

Hi! I've uploaded a Scrivener project to Dropbox from my Mac. I installed Scrivener on my iPad and did the Dropbox Link. Created the folder in Dropbox, which is where I uploaded the project from my Mac. When I click the Sync icon on the iPad the app does sync and then I see the message "Dropbox is up to date." But my project does NOT appear in the Dropbox section under Projects in iOS. What am I missing? I've made several attempts. And yes, the file in Dropbox shows green with a check mark so I know it's uploaded. I appreciate guidance on this. Thanks!

Judy

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Megan M.
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Platform: Mac

Wed Jul 20, 2016 11:30 pm Post

Have you set up the iOS app so that it points to the correct folder in Dropbox where your project is stored?

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lunk
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Wed Jul 20, 2016 11:30 pm Post

Uploaded?
You should simply Save the project in the correct folder, from within your desktop Scrivener, the way you always save your projects.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running Mojave.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

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Silverdragon
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Wed Jul 20, 2016 11:33 pm Post

To upload your project to Dropbox, just use 'Save as...' from the file menu, and save it in the Dropbox folder you're syncing to. Or move it to that Dropbox folder from wherever it lives on your hard drive, via the Finder or whatever the equivalent is on Windows (sorry, Mac person here.) Close your project. Then (and this is important) wait for Dropbox to finish uploading your entire project. Check the Dropbox menu bar item or the system tray item (see, I do know a Windows thing or two...) and don't try to use your project on iOS until you see "Up To Date" on Mac/Windows.
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jm
jmk1691
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Joined: Wed Jul 20, 2016 11:12 pm
Platform: Mac + iOS

Thu Jul 21, 2016 12:01 am Post

Maybe Upload isn't the correct verbiage. I'm a Mac User, by the way. Anyway I save my projects to a Scrivener Projects folder on my desktop. I DRAGGED the project from that folder on my desktop to the App/Scrivener folder in Dropbox. I waited while it loaded. The file turned green with a check mark next to it in the App/Scrivener folder in Dropbox. I attached a file showing Dropbox. (Dropbox.jpg) I closed the project on my desktop. I clicked the sync icon in iOS and got the message "Dropbox is up to date." But the project does not appear on iOS.
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Dropbox.jpg
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fr
fredster
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Joined: Thu Apr 11, 2013 6:25 am
Platform: Mac

Thu Jul 21, 2016 12:08 am Post

Your file seems zipped. You don't need to zip the file, it should end in .scriv only. Are you maybe uploading a backup file in error?

jm
jmk1691
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Joined: Wed Jul 20, 2016 11:12 pm
Platform: Mac + iOS

Thu Jul 21, 2016 12:15 am Post

Dropbox added the .zip extension to the filename. The file in my Scrivener Folder ends in .scriv only.
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Scrivener Folder.jpg
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Megan M.
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Platform: Mac

Thu Jul 21, 2016 12:29 am Post

From your first screenshot, it appears you are trying to upload the Scrivener project to Dropbox via the web. You shouldn't have to do this -- everything should be done in Finder on your Mac.

I posted the step-by-step setup I used to get my Scrivener projects up and running on the iOS app (along with screenshots): viewtopic.php?f=53&t=35108&start=15#p217129. Take a look and see if this is how you set up your project in Dropbox. :)

No
NorthTexasGirl
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Platform: Mac + iOS

Thu Jul 21, 2016 1:25 am Post

After spending a lot of he day figuring out how to get files where they belong without having to move them manually, now my iPad hangs up when it syncs and never finishes the last couple of files.

Weary from dealing with the syncing issues.

I'm returning to my old method - writing everything in Pages scene by scene and then importing them into Scrivener when I want to compile the manuscript. All my Pages files sync just fine on iCloud that way and I can work any where and from all of my devices.

Looking forward to when things sync easily with Scrivener. I will try back in a few months.

jm
jmk1691
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Joined: Wed Jul 20, 2016 11:12 pm
Platform: Mac + iOS

Thu Jul 21, 2016 1:38 am Post

Megan M.,

I guess I'm not very savvy with this whole Dropbox process as I've never saved my Scriv files to Dropbox. In your screenshots I see the Dropbox icon under Favorites. On my computer I don't have the Dropbox icon under Favorites. How do I get it to show up there? What I did is log into Dropbox from the web. Should I download the Dropbox app from the App Store? I'm sorry to be so dense. Thanks for your help.
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Save As - No Dropbox showing.jpg
Save As - No Dropbox showing.jpg (115.3 KiB) Viewed 3009 times

Ki
Kinsey
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Thu Jul 21, 2016 1:47 am Post

You absolutely need the Dropbox app on your desktop for sync to work smoothly. Once you have that installed, you should be able to add it to favourites in the Finder sidebar through Finder preferences, if it doesn't automatically do so. You can then add the scrivener project to the relevant Dropbox folder using the Finder. Adding it via the web causes the problems you're having.

Once you have he Dropbox app installed on the desktop, go through Megan M's very helpful guide (posted above) to make sure you have all steps completed.

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Megan M.
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Joined: Thu Jun 18, 2015 4:42 pm
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Thu Jul 21, 2016 1:53 am Post

jmk1691 wrote:Megan M.,

I guess I'm not very savvy with this whole Dropbox process as I've never saved my Scriv files to Dropbox. In your screenshots I see the Dropbox icon under Favorites. On my computer I don't have the Dropbox icon under Favorites. How do I get it to show up there? What I did is log into Dropbox from the web. Should I download the Dropbox app from the App Store? I'm sorry to be so dense. Thanks for your help.


Yes, you do need to have the Dropbox app installed on your computer. (I don't think it's on the Mac App Store, but you can download the app from Dropbox's website.) When it installs, it'll put a special Dropbox folder on your computer (you can also access this folder by clicking on the little Dropbox icon on the top of your screen near your battery icon). You then need to create a folder within the Dropbox folder to place your Scrivener project -- and then you should be good to go! :)

Edit: Looks like I was typing too slowly on my iPhone -- thanks, Kinsey!

jm
jmk1691
Posts: 5
Joined: Wed Jul 20, 2016 11:12 pm
Platform: Mac + iOS

Thu Jul 21, 2016 1:55 am Post

Yes! I did download Dropbox to my desktop. I was able to Save As to Dropbox and then I synced in iOS and all is well. Thank you so much for your assistance! :D

Ki
Kinsey
Posts: 406
Joined: Mon Apr 09, 2012 6:06 pm
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Thu Jul 21, 2016 1:58 am Post

You're welcome, and thanks to Keith, Megan M and others who have posted great guides and help for syncing all day.

No
NorthTexasGirl
Posts: 7
Joined: Wed Jul 20, 2016 1:07 pm
Platform: Mac + iOS

Thu Jul 21, 2016 2:04 am Post

Wow, now my who Scrivener project is empty. No tex at all. Nothing. I'm deleting the app from my iPad and going to proceed with life as if it never existed. Thank goodness all my scenes are in Pages. UGH! What a day.

Just a note guys, things should be intuitive and easy. That means intuitive to the larger percentage of the population, not to the beta testers or people who are extremely savvy.

All my research is gone, simply gone. All of my backups are empty shells with just the titles of the scenes. I'm not at all sure what happened here.

NorthTexasGirl wrote:After spending a lot of he day figuring out how to get files where they belong without having to move them manually, now my iPad hangs up when it syncs and never finishes the last couple of files.

Weary from dealing with the syncing issues.

I'm returning to my old method - writing everything in Pages scene by scene and then importing them into Scrivener when I want to compile the manuscript. All my Pages files sync just fine on iCloud that way and I can work any where and from all of my devices.

Looking forward to when things sync easily with Scrivener. I will try back in a few months.