Will Not Sync With Dropbox

wr
writerzlife
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Wed Jul 20, 2016 11:51 am Post

First....I HATE DROPBOX.

There. Said it.

So far I have not been able to get it to connect to dropbox...in fact I can't get it to make the connection at all it won't even login. I don't get a dialog box that makes that connection.

I only get a pop up that says Could Not Connect To Dropbox.

Quitting and restarting Scrivener doesn't' work. Uninstalling doesn't work.

My iPad has been tethered, has its own data, and tried 2 different WiFi connections.

Bo
BookBoy
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Joined: Wed Jul 20, 2016 11:51 am
Platform: Mac + iOS

Wed Jul 20, 2016 12:06 pm Post

Do you have the Dropbox app installed? Is it logged in and functioning ok?

I had a similar problem and it seemed to be because I had recently changed my Dropbox password but the iPad app session had stayed open with the old password. Logged out of Dropbox and back in then all was good.

I'd also recommend a shit down and restart of the iPad.

Jonathan

wr
writerzlife
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Joined: Thu Sep 29, 2011 2:15 pm
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Wed Jul 20, 2016 12:16 pm Post

Yes dropbox installed.

Hard reset iPad....all of it.

Am
Amcmo

Wed Jul 20, 2016 12:25 pm Post

Writerzlife,

I take it Dropbox is the only online service you're having an issue with? Email, browsing etc all working fine?

General FYI hard reset is NOT a recommended troubleshooting step until other causes ruled out. If other online/wifi etc services workign fine a hard reset will generally not achieve anything.

Bo
BookBoy
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Wed Jul 20, 2016 1:16 pm Post

So my understanding is that Dropbox app on iOS works ok outside of Scrivener. i.e., you can browse and open files there, and you can change things on the desktop app that are reflected on iOS and the other way around. But when you try to setup Scrivener iOS to sync to dropbox you get an error?

wr
writerzlife
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Joined: Thu Sep 29, 2011 2:15 pm
Platform: Mac
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Wed Jul 20, 2016 1:26 pm Post

Correct

iPad otherwise functions. Dropbox works...

It finally connected. I just had to hit the sync button for the last hour.

I hate dropbox..Have I said that?

Bo
BookBoy
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Platform: Mac + iOS

Wed Jul 20, 2016 1:40 pm Post

Glad you're up and running :-)

Cr
CrazyBr4ve
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Platform: Mac

Wed Jul 20, 2016 3:37 pm Post

interestingly, I have had a similar issues. dropbox has my scrivener files from my computer (only one project so far) and I have linked the iOS app to it.

after hitting sync, nothing happens.

it shows that its downloading the information, but then once done, no projects listed.

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lunk
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Platform: Mac + iOS
Location: Sweden 64° N

Wed Jul 20, 2016 3:41 pm Post

could you show screenshots of your Dropbox folders in Finder on your desktop, and another screenshot of the set up of Dropbox in your iOS Scrivener?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

Cr
CrazyBr4ve
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Platform: Mac

Wed Jul 20, 2016 3:43 pm Post

solved my problem...i think.

Instead of choosing the sync location like i usually do, I simply dragged my .scriv file to the dropbox folder on my desktop.

seemed to work just fine after that.

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lunk
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Wed Jul 20, 2016 3:48 pm Post

CrazyBr4ve wrote:Instead of choosing the sync location like i usually do,


... meaning you tried to use "Sync with external folder"? Just Save your project, the normal way, into the folder you use for connecting the desktop and the iOS device.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

Cr
CrazyBr4ve
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Joined: Wed Jul 13, 2016 5:37 am
Platform: Mac

Wed Jul 20, 2016 3:51 pm Post

Yes, I first tried sync with external folder and it linked up with Dropbox but not scrivener for iOS. I removed the files from drop box and dragged the .scriv file from my desktop to Dropbox networked folder and immediately it linked up and allows me to edit sync.

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lunk
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Location: Sweden 64° N

Wed Jul 20, 2016 3:55 pm Post

The beauty of it is that you don't have to do anything special at all, but that's at the same time what's creating the problems. People think they have to do some special "syncing", when all you have to do is to tell your iOS Scrivener in which Dropbox folder the desktop Scrivener is Saving it's projects.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS