Locked Out Of Scapple

Posts: 1
Joined: Sat Sep 07, 2019 4:07 pm
Platform: Windows

Sat Sep 07, 2019 4:15 pm Post

I opened Scapple this morning, and got a registration error.

It said it had been more than 60 days, and wanted me to enter my Scapple key and email address. After I did, it errored out. I clicked on getting help, and it errored out again. The only option I had left, other than QUIT, was to PURCHASE.

This seems like it is exactly the same problem we had with Scrivener earlier in the year.

What is going on?

I am so frustrated by all this.

Posts: 24
Joined: Thu Jan 23, 2020 6:18 pm
Platform: Windows

Mon Feb 24, 2020 5:19 pm Post

This is a registration error, you can't do much about it. I think you should connect to the scapple support team, as they can be the best people to help you in this situation.