License

pi
picypoe
Posts: 8
Joined: Thu Jul 25, 2019 7:02 am
Platform: Mac, Win + iOS

Thu Jul 25, 2019 7:51 am Post

Contents:

1. MacOS Scrivener 2.9 is free?
2. Windows 1.9 will be free too?
3. Crossgrade/ License transfer

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Could someone help me understand the reasoning behind, MacOS 2.9 being free? Is that an April fools joke which was forgotten to get a roll-back?

The only reasoning on the main website is to allow older systems to run it. Still dont understand why make it free? If you use older system and cant run the newest, you should still pay the fee. Or simply downgrade your OS. Seriously why free??

Will we be seeing the same on Scrivener for windows when the new v3 comes out?

Also does anyone know, how one should crossgrade/transfer your licenses to Windows?

Is cross-grading not available if you go Mac to Windows? Only available for Windows to Mac? Can't find anywhere on the main page... Do I receive the link from Tech Support? Or is it somewhere hidden on the main website?
On the older website version you used to be able to select a whole lot of various licenses from one single page, how do you do it now? It used to be so easy to compare various licenses and see what you are actually paying for.

If one cross-grades to Windows, do you still get a free upgrade to Windows 3 when it comes out?
If you manage to transfer your licence, do you still get a free upgrade to Windows 3 when it comes out?

User avatar
lunk
Posts: 3610
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Thu Jul 25, 2019 8:14 am Post

I think the answers to your questions are:

1) Yes, if you have an old Mac version 3 license, but only if you bought it before 26 June https://www.literatureandlatte.com/legacy-download

2) Yes, if you buy a Win version 3 license, when it comes out. Right now, if you buy a version 1.9 license you get version 3 for free when it is released.

3) No. As far as I understand a license for one OS can’t be transferred to another OS, and there are no more discounts after they had to change sales platform.

You find most answers here:

https://scrivener.tenderapp.com/help/kb ... stallation
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

pi
picypoe
Posts: 8
Joined: Thu Jul 25, 2019 7:02 am
Platform: Mac, Win + iOS

Thu Jul 25, 2019 10:51 am Post

It will run even if you bought the licence before 26th June. And on macOS Catalina 10.15 too.

This website says that:
Scrivener 2.9 for macOS is now free to use on macOS 10.11 and older. ... (It won’t run on 10.12 or above ... )
Which is bollocks...

I managed to succesfully run 2.9 on 2 different macs, on 2 different networks, on both Majove and beta 10.15 Catalina... So that "..won't run on 10.12.." statement is false. Simply downgrade to lower macOS > Instal Scrivener 2.9 > upgrade back to 10.12++ ... and you have free fully operational Scrivener. Unless that's a bug?

I really hope when Scriv3 comes out on Windows, that they will offer the same FREEWARE for Windows users, or at least a discount...

I actually found crossgrading links on these forums:

Mac to Windows:

https://store2.esellerate.net/store/che ... remail.htm

Windows to Mac:
https://store3.esellerate.net/store/che ... remail.htm

Although seems like you are right, both are broken as it won't recognise my email. Not sure why L&L haven't removed them yet.

I am in contact with tech supp at the moment, who advised that license transfers were offered before, but not 100% sure if they still do them right now. Being transfered to sales...

User avatar
lunk
Posts: 3610
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Thu Jul 25, 2019 12:44 pm Post

If you think you know the answers, why post questions in the forum?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

User avatar
kewms
Posts: 5389
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Thu Jul 25, 2019 4:33 pm Post

You can *try* to run Scrivener 2.9 on Mac OS 10.12 and newer. It may even work. But that configuration is completely unsupported and entirely at your own risk.

In particular, Scrivener 2.9 is a 32-bit application, and Apple has already warned that they will be ending support for 32-bit applications at some point.

Put more bluntly, if you decide to run an explicitly unsupported version in order to save a few bucks, don't expect the support team to have much sympathy when a Mac OS upgrade breaks it at the worst possible time.

Katherine
Scrivener Support Team

pi
picypoe
Posts: 8
Joined: Thu Jul 25, 2019 7:02 am
Platform: Mac, Win + iOS

Fri Jul 26, 2019 8:51 am Post

I have license for both Scriv2 and Scriv3. I am just appailed how L&L always writes about how they need to support their developers by having 2 seperate licenses. Yet still make mac version free. On top of all this they have disabled transfers and crossgrading... makes no sense.

User avatar
lunk
Posts: 3610
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Fri Jul 26, 2019 9:15 am Post

picypoe wrote: L&L always writes about how they need to support their developers

Support their developers?? :shock:
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

User avatar
lunk
Posts: 3610
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Fri Jul 26, 2019 9:42 am Post

picypoe wrote:I managed to succesfully run 2.9 on 2 different macs, on 2 different networks, on both Majove and beta 10.15 Catalina... So that "..won't run on 10.12.." statement is false. Simply downgrade to lower macOS > Instal Scrivener 2.9 > upgrade back to 10.12++ ... and you have free fully operational Scrivener. Unless that's a bug?

How did you test this? Did you download the legacy version to an alternative email (without a license) and ran it for 30 effective days so the trial period ended and it kept running after that?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

As
Astaff
Posts: 183
Joined: Mon Jun 24, 2019 10:11 pm
Platform: Mac, Win + iOS

Fri Jul 26, 2019 12:12 pm Post

picypoe wrote:I have license for both Scriv2 and Scriv3. I am just appailed how L&L always writes about how they need to support their developers by having 2 seperate licenses. Yet still make mac version free. On top of all this they have disabled transfers and crossgrading... makes no sense.


We get that you are appailed (appalled?), though not sure why.

L&L explained on the thread you quoted from that it was not feasible to put effort into additional code for e-commerce provider in the old 2.9 version of Scrivener Mac. Not sure why you are bent out of shape on that, and the resultant free copy on Mac. They also stated that wouldn’t run on 10.12 and above unless you have an esellerate licence, that little bit of the disclaimer wasn’t in your quote.

Disabling cross grades and transfers from my reading of the thread relates to the new sales platform.

Can’t help but think it’s all about getting a free version of Scrivener from all the questions.

From a security (IMHO) point of view, unless hardware won’t support Mojave, prudence dictates the update and added security and functionality.

As for downgrading MacOS, unless you have an older OS backup or are willing to wipe and use internet recovery on a system that came with an older version originally installed there is no Apple supported way to downgrade and they will not provide support in doing so or if anything goes wrong.

As Katherine said, if you manage to get a free version to work on unsupported OS combo, be ready for a lack of sympathy from L&L and the forum the first time you complain about something going wrong and potential loss of work.

Lot of risk to save a buck or two.

pi
picypoe
Posts: 8
Joined: Thu Jul 25, 2019 7:02 am
Platform: Mac, Win + iOS

Sun Jul 28, 2019 9:46 am Post

kewms wrote:You can *try* to run Scrivener 2.9 on Mac OS 10.12 and newer. It may even work. But that configuration is completely unsupported and entirely at your own risk.

In particular, Scrivener 2.9 is a 32-bit application, and Apple has already warned that they will be ending support for 32-bit applications at some point.

Put more bluntly, if you decide to run an explicitly unsupported version in order to save a few bucks, don't expect the support team to have much sympathy when a Mac OS upgrade breaks it at the worst possible time.

Katherine


Thanks, Katherine. Completely forgot that Apple with the release of Catalina 10.15 is dropping support for 32-bit apps! That clears things out!

Astaff wrote:...

Can’t help but think it’s all about getting a free version of Scrivener from all the questions.

...

Lot of risk to save a buck or two.


Sorry if I came out like that. Simply, I have a few Scrivener 2 licences which are dusting shelves at the moment,

I use Scrivener across all platforms: Mac, Windows + iOS.

I could have used those Scriv2 licenses to e..g crossgrade to Windows (taking into consideration that Windows is still on v2~), that would've been awesome. But looks like I am 1 month too late :cry: I even remember receiving an email, that soon they will be doing the switch. But didn't think much of it.. until my circumstances have changed :oops: