Crash with multiple files

ga
gab
Posts: 56
Joined: Fri Aug 16, 2013 7:59 am
Platform: Windows

Wed Sep 11, 2013 3:00 pm Post

I could not yet find out what triggers the crash, however I experienced a few crashs within a few hours while working on three or more files. I did not experience the crash when working on a single file only. I was just editing text, maybe moving notes a little and switching between different files regularly. And boom all scapple programs shut down immediately. No trouble opening the files that I have saved previously and nothings seems to be missing in them. However I worked on a file that was still untitled. These spontaneous thoughts are lost. Is there a way to recover a file like that after a crash?
Samsung 900X3D
Win 7

User avatar
tiho_d
Posts: 375
Joined: Tue Sep 13, 2011 1:14 pm
Platform: Linux + Windows

Fri Sep 20, 2013 2:40 pm Post

If a file is never saved to the HDD(i.e. Untitled), it cannot be retrieved after a crash unfortunately. Sorry about that. A new beta is coming very soon and I hope it will fix some of the crashes you have experienced. If the crashes continue, please send us some of the crash dump files within the minidump folder.

ga
gab
Posts: 56
Joined: Fri Aug 16, 2013 7:59 am
Platform: Windows

Fri Sep 20, 2013 7:34 pm Post

Thanks, I will send a dump, if I continue to see crashes.
Samsung 900X3D
Win 7