Intermittent crashes with a large number of notes

sa
sas199
Posts: 2
Joined: Sat Nov 09, 2019 2:50 am
Platform: Mac

Sat Nov 09, 2019 3:06 am Post

Scapple intermittently crashes when organizing / arranging documents with a significant number of notes (200+ items).

Crash log attached

scapple-crash.txt.gz
Crash log
(27.4 KiB) Downloaded 104 times

sa
sas199
Posts: 2
Joined: Sat Nov 09, 2019 2:50 am
Platform: Mac

Sat Nov 09, 2019 12:37 pm Post

Make that semi-persistent. Another crash log attached.
Attachments
scapple-crash-2.txt.gz
(26.75 KiB) Downloaded 112 times

User avatar
YouAlreadyForgot
Posts: 7
Joined: Mon Apr 23, 2018 5:35 pm
Platform: Mac

Mon Nov 18, 2019 11:48 pm Post

I've experienced similar crashes with fewer notes (~90). My large-ish Scapple document causes crashes on two different Macs, both relatively recent models with ample specs – perhaps an indication that the root of the issue is not resource-starvation.

I submitted my bug report and crash log via L&L's bug reporting page a week ago but have only received an auto-reply. That page says, "We examine all bugs and try to reply to all enquiries within two business days."

I was attempting to use Scapple for a project with a deadline. My detailed Scapple document is basically unusable, as the app crashes whenever I zoom, add or modify a note, etc.