George Williams wrote:I made the mistake of buying the Scrivener bundle for WIndows and Mac last year April .
Sales pitch in the bundle was that Scrivener 3 was on its way and you could upgrade when it arrived.
I think it is safe to conclude that Literature and Latte does not deliver on promise for what it sells and I am frustrated about that as I bought the bundle for a reason. I need cross platform tools considering the different platforms I have to work on.
The bare minimum absolute very least that Literature and Latte should do is to learn to be transparent and trustworthy.
* Be honest and transparent on where you are with your development by giving regular (far more than annual) updates.
* Communicate a date and commit to it. Worst case if you don't make the date you communicate why you did not achieve it and what is outstanding.
I understand the frustration. I don't know what the exact wording was on which you relied, but it does remain true that Scrivener 3 is on the way, and you will be able to upgrade when it gets here. But, if you hadn't been using Scrivener before and were eager for the full cross-platform experience, I can imagine that the delay would be aggravating.
OTOH ... L&L does give an indication of the development process in the beta release notes
. As for announcing a date and then communicating why it was missed ... well, they tried that, and got about the same as what you're posting here. It may not seem so, but it is actually more responsible for a developer not
to announce a release date, because it is of the nature of complex software programming to be, well, complex. A butterfly flaps its wings in line 1123, and a unicorn dies in line 927. Release dates inevitably get postponed; or really inadequate software gets released right on time. Either way generates about the same, or greater, levels of user dissatisfaction as just not announcing. I suppose the smart thing to do would be to announce that the upgrade will be released on Feb. 29, 2024; and then when it comes out almost 4 years early you seem like a superstar.