xenonexia wrote:I guess I'm just a bit more careful with asking people to use those things and generally prefer a good "clean up everything (including ears, toes and navel) and start over from scratch" as a more suitable recommendation. But that's just me. And my being lazy and not wanting to get involved with doing the extra cleanup duties if things get messed up.
Heh, for what it's worth, it isn't just you! At least once annually, usually twice annually, I prefer to double-check all my backups and do what I call a "nuke and pave", a process that Windows 10 has made far easier than any previous version.
Never worked IT support specifically, but I do design my own machines and have done clean-ups for other people in the past. Plus, there's the small matter ( ) of having been a professional, degreed, Software Engineer and having worked, among other jobs, as a lab manager and as an adjunct college professor in the Computer Department!
You can kinda patch up your install for a while, but - especially with Win10's lovely reset feature - you really ought to be periodically nuking and paving.
Same goes with the cell phone! I'm finally finding myself having to replace my three-year-old smartphone, and it's mostly because I want the security updates; otherwise, I would have simply ordered a new battery! My teenager practically 'lives' off of other people upgrading because 'their phone was getting kind of slow' and giving him the phone. Simple nuke and pave later, it's just like new!