griffin1101 wrote:Lunk, As I mentioned, I am a long time occasional user of Scrivener. I do own a copy so I feel I do have a right to comment in this forum. It annoys me when I see throw away comments and insulting behaviour directed at people who have genuine issues on any forums. A few people will always go on the front foot to defend this product rather than taking these issues onboard and then actually responding in an intelligent and professional manner.
As an aside, I am not going to respond to any replies that include thinly veiled insults and the usual excuses that are consistently thrown up by a few people when someone has a difference of opinion in this forum. I have no issues with this software or its developers and have used it off and on for years now. It is good for what you pay for it but it does have its limitations and it just doesn’t fit my workflow anymore...
If people have things they need help with, then they should go to the Technical Support portion of the forum and ask their question. 99% of the time, those questions are met with good-naturedness and a willingness to help. But this is the Feedback forum. The sole purpose of this forum is to give your opinion, right or wrong, good or bad, about the software. It's not meant to be used for questions and answers. People are supposed to come here and voice their pleasure or displeasure about whatever aspects of the software/experience that they feel the need to express.
However, that doesn't mean they're just given a free pass. Since it's the Feedback forum, other users have every right to voice their own feedback of the feedback given. That's how this works. Free enterprise and free communications dictate that your comments are fair game as soon as they're uttered/typed/entered/transcribed. The people that give snarky/hostile responses (and yes, they absolutely are, in many cases) are allowed to do so, just as people who have complaints are allowed to complain.
If you have a complaint, fine. Post it, and be glad of it. But don't think that your words are inviolable. Be aware that by treading into the waters of debate, you too will get wet.