Scrivener 1 for Win Just Disappeared from my PC

Posts: 3
Joined: Sun Feb 03, 2019 5:44 pm
Platform: Windows

Fri Nov 08, 2019 9:44 am Post

It was working last night. Restarted this morning, and it's gone. Doc files are still there, but I can't find the application anywhere.

The (expired) demo version of 3.x is still there, But I can't get to that, of course.

It gets worse... Please contact me ASAP via email to discuss additional issues that should not be public.

Best Regards,
Jon McManus

User avatar
Posts: 2121
Joined: Tue Jul 14, 2015 1:07 pm
Platform: Mac, Win + iOS
Location: St. Louis, MO

Fri Nov 08, 2019 2:13 pm Post

Have you sent an email to support? That's how you get the official help. As for your main issue, I suggest you dig up the email where your license code was sent to you. Enter that into the "trial" version, and that should solve your problem; trial version and official version are one-in-the-same. Something must have happened to your computer's registry entry where the license code was stored, and that put Scrivener back in trial mode.
FKA: robertdguthrie
AKA: R Dale Guthrie, Robert, Mr. Obscure, and "Oh, it's you again".