unable to verify your activation for more then two months

St
Stabbey
Posts: 2
Joined: Sat Apr 14, 2018 1:21 pm
Platform: Windows

Fri May 01, 2020 8:23 pm Post

I got something like this as well. I was told my version was being reverted to the Trial version. Absolutely no reason for that nonsense.

EDIT: I missed the "Enter License button" earlier and was able to reactivate it.
Last edited by Stabbey on Fri May 01, 2020 8:28 pm, edited 1 time in total.

User avatar
kewms
Posts: 6199
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri May 01, 2020 8:27 pm Post

No one expects you to pay again. If you would like assistance fixing the problem, please contact our support desk.
https://www.literatureandlatte.com/contact-us

Katherine
Scrivener Support Team

St
Stabbey
Posts: 2
Joined: Sat Apr 14, 2018 1:21 pm
Platform: Windows

Fri May 01, 2020 8:29 pm Post

kewms wrote:No one expects you to pay again. If you would like assistance fixing the problem, please contact our support desk.
https://www.literatureandlatte.com/contact-us

Katherine


Right, sorry, I missed the Enter License thing on the "Buy Now" panel. Re-entering the code worked.

ka
katesmith1304
Posts: 1
Joined: Fri May 01, 2020 9:14 pm
Platform: Windows

Fri May 01, 2020 9:19 pm Post

any free version ?

Ji
JimRac
Posts: 1648
Joined: Wed Aug 27, 2014 2:06 pm
Platform: Win + iOS

Tue May 05, 2020 8:37 pm Post

Yes. There is a free 30 day trial of the full software. The 30 days is not for calendar days, but for days of actual use. So, for example, if you only launch the software every other day, it'll be two months before you must buy & enter a license.

https://www.literatureandlatte.com/scrivener/download
I’m just a customer.