ceetee wrote:Thanks for replying. How does one open a support ticket?
https://www.literatureandlatte.com/contact-us
Katherine
Thu Oct 03, 2019 4:45 pm Post
ceetee wrote:Thanks for replying. How does one open a support ticket?
Thu Oct 03, 2019 5:59 pm Post
Fri Oct 04, 2019 6:33 am Post
Code: Select all
Debug: License Server reply received.
Warning: Could not find active Internet connection access point. Cannot verify activation.
Code: Select all
Debug: "Fri Oct 4 08:27:11 2019" "
Scrivener
Application: Scrivener
Version: 1.9.14.0
Build: Release
Executable: Scrivener.exe
Compiler: MSVC.NET 1600
Qt-Compiled: 4.8.6
Qt-Runtime: 4.8.6
Windows Version: Unknown Windows Version
Created: Sep 13 2019 00:39:35
"
Debug: Runtime Location: "C:\Program Files (x86)\Scrivener"
Debug: Installed Location: "C:\Program Files (x86)\Scrivener"
[loading a gazillion fonts]
Debug: License server started.
Debug: Starting communication.
Debug: Communication enabled.
Debug: Sending command: "Configure"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Debug: Sending command: "Product"
Debug: Message sent to server, waiting for reply.
Debug: License Server reply received.
Warning: Could not find active Internet connection access point. Cannot verify activation.
Sat Oct 05, 2019 2:02 pm Post
Code: Select all
Application: Scrivener
Versio: 1.9.14.0
Build: Release
Executable: Scrivener.exe
Compiler: MSVC.NET 1600
Qt-Compiled: 4.8.6
Qt-Runtime: 4.8.6
Windows Version: Windows 7
....
Debug: License server started
Debug: Starting commnication
Debug: Communication enabled.
Debug: Sending command: "Configure"
Debug: Message sent to serve, waiting for reply
Debug: License Server reply received.
Debug: Sending command: "Product"
Debug: Message sent to server, waiting for reply
Debug: License Server reply received.
Warning: Could not find active Internet connection access point. Cannot verify activation.
Sat Oct 05, 2019 3:14 pm Post
Sun Oct 06, 2019 12:34 am Post
Sun Oct 06, 2019 4:09 pm Post
Mon Oct 07, 2019 9:33 am Post
kytriya wrote:
MarionB - Click on Folder in Task bar (the bottom bar). Go to C:// folder (ordinateur - computer) folder. Find (X86) folder. This is the "Program Files" in English. This might be "Fichiers de programme" for you. OPen Scrivener folder. Inside This folder, is "Paddle" folder. Open it. Click on Paddle.exe. It will open and close.
Next get out of the Paddle Folder. In the Scrivener folder, find Scrivener.exe. Immediately below this icon IS ScrivenerLog.bat. Right click on it and find "Run as Administrator" (Exécuter en tant qu'administrateur?). It will have a blue and yellow icon in front of it.
Sorry, but I do not know how to copy the console data. However, a window with a black screen and white text will pop up and run. When it is done, then you will be able to see all the data. Check the menu to see if there is a way to copy. Ctrl C does not always work in Console windows. Once its copied, Ctrl V should work for pasting. I hope this works for you!
Mods - Yes, I did update because I was having the issue. We will see if I have the issue next month. I will patiently wait for another hot fix. Thanks!
Mon Oct 07, 2019 1:11 pm Post
Wed Oct 09, 2019 9:38 am Post
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