My Windows latest version has started opening very slowly

cl
clearskye
Posts: 28
Joined: Mon Dec 30, 2013 10:44 pm
Platform: Windows

Fri Aug 30, 2019 5:34 am Post

Why?
Thanks,
Skye
PS Windows 10 Pro, Puget Systems build, 8 GB Ram, 1 TB solid state harddrive

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kewms
Posts: 6687
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri Aug 30, 2019 4:33 pm Post

"Latest version" meaning the release version, or the latest beta?

Katherine
Scrivener Support Team

Lo
Lone Crane
Posts: 1
Joined: Fri Aug 30, 2019 4:50 pm
Platform: Windows

Fri Aug 30, 2019 4:53 pm Post

I'm having the same problem. Loads slowly after the latest release version update (the one about the ecommerce thing, 1.9.13.0

I'm also using Windows 10; Was fine before the update. Once I updated, just takes several seconds longer to load than usual.

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Jakob Hero
Posts: 13
Joined: Sat Aug 31, 2019 11:56 am
Platform: Windows

Sat Aug 31, 2019 12:04 pm Post

I have the same problem.

It seems Scrivener hangs - it opens the main window, but then hangs for five to ten seconds before the top menu and the folder contents etc. appear.

This started happening a few updates back, perhaps half a month to a month ago (I'm currently using 1.9.13.0). It could have started earlier, though, as I used a trial version over the summer.

Interestingly, today I also got a message that Scrivener has not been able to "re-activate with the licence provider" for 2 months, and this message appeared immediately, AS WELL AS the rest of Scrivener's windows.

The hang could therefore be connected to Scrivener trying to re-activate and not being able to connect to the licence provider.

cl
clearskye
Posts: 28
Joined: Mon Dec 30, 2013 10:44 pm
Platform: Windows

Sun Sep 01, 2019 5:23 am Post

kewms wrote:"Latest version" meaning the release version, or the latest beta?

Katherine

the latest release version 1.9.13.0, not the beta. And apparently others are having the same thing happen. I keep being terrified it might crash and not open, so I've taken to compiling my novel every night when I finish writing.
Skye

Ru
Rubinstein
Posts: 16
Joined: Sat Aug 24, 2019 4:40 pm
Platform: Windows

Sun Sep 01, 2019 10:03 am Post

I also have the same problem. Scrivener 1.9.13.0. Windows 8.1.

Scrivener's windows is blank for about 8 seconds. I don't think it took so long to open a few months ago.