Wed Aug 28, 2019 10:45 am Post
Wed Aug 28, 2019 6:02 pm Post
Resolves outstanding licensing and activation issues introduced by the switch to Paddle.
IMPORTANT: Activation through the new Paddle system requires Windows 7 with Service Pack 1 and Microsoft .NET Framework 4.6.2 or higher. The latest .NET Framework for your system can be installed via Windows Update under optional recommended updates. After installing, please be sure to run a new check for updates to ensure all follow-up security patches are installed.
Wed Aug 28, 2019 7:02 pm Post
Thu Aug 29, 2019 2:14 am Post
Thu Aug 29, 2019 3:12 am Post
Thu Aug 29, 2019 10:34 am Post
Thu Aug 29, 2019 12:48 pm Post
sgerdom wrote:Hi M,
yes. It seems to work (I have to try it some times more, the error doesn't pop up every time ...)
It is F-Secure ( ) I've added Scrivener in the whitelist of the program, but I think , the connection to Paddle causes the error.
Well, if it works now, I kill F-Secure.
Thu Aug 29, 2019 1:56 pm Post
Thu Aug 29, 2019 2:04 pm Post
FJAG wrote:I've had the "Licence Server Ended" message for a few weeks now but the "Your re-activation with our licence provider ..." message only appeared for the first time today (and not every time that I start up Scrivener.
To any L&L tech staff scanning these posts: I presume you know that you are having an issue with your new licencing system and that you are working to correct it quickly. To this point these messages are merely annoying in that they do not stop the actual functioning of my program. If in two months this isn't fixed and Scrivener does revert to the trial mode, I will be seriously PO'd.
Thu Aug 29, 2019 4:02 pm Post
It sounds as though something on your computer is blocking access to Paddle's activation server. Please disable any firewalls, proxies, and anti-virus or other security software, then try the registration again.
Thu Aug 29, 2019 4:09 pm Post
bakersc wrote:Here's the response I got from L&L's support staff:It sounds as though something on your computer is blocking access to Paddle's activation server. Please disable any firewalls, proxies, and anti-virus or other security software, then try the registration again.
Unfortunately I can't do that, as I'm using the software on a work-provided computer and they don't give me the keys to that kind of thing.
But it does seem to be Paddle--and not Scrivener--that's technically the issue.
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