License manager ended unexpectedly
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danielweizmannda
- Posts: 1
- Joined: Fri Sep 06, 2019 9:09 pm
- Platform: Windows
I get the same message every day. I'm using Windows 10.
Hi All,
We managed to pinpoint the problem. Before releasing it to public, I would like to ask you to test it first and report your results.
This is a Dropbox link to a Scrivener.zip archive file with the Scrivener.exe inside:
https://www.dropbox.com/s/v6orz5b8aq4mt ... r.zip?dl=0
Please, close Scrivener, extract the archive contents and replace the Scrivener.exe file within your Scrivener installation folder with the file extracted from the archive.
Start Scrivener as usual. You should no longer receive the nag messages. We tested it internally and it worked, but would be thankful to verify it with a small group of users before we publish the official release to a wider audience. Looking forward for the results of your tests.
Thank You in advance!
Tiho
We managed to pinpoint the problem. Before releasing it to public, I would like to ask you to test it first and report your results.
This is a Dropbox link to a Scrivener.zip archive file with the Scrivener.exe inside:
https://www.dropbox.com/s/v6orz5b8aq4mt ... r.zip?dl=0
Please, close Scrivener, extract the archive contents and replace the Scrivener.exe file within your Scrivener installation folder with the file extracted from the archive.
Start Scrivener as usual. You should no longer receive the nag messages. We tested it internally and it worked, but would be thankful to verify it with a small group of users before we publish the official release to a wider audience. Looking forward for the results of your tests.
Thank You in advance!
Tiho
This is what I got back:
Cannot open project within the Scrivener installation folder.
Please, close Scrivener and move your project folder outside of the Scrivener installation folder. After moving the project you will be able to load the project as usual from its new location.
Project folder: "C:/Program Files (x86)/Scrivener/--log"
Scrivener folder: "C:/Program Files (x86)/Scrivener"
Cannot open project within the Scrivener installation folder.
Please, close Scrivener and move your project folder outside of the Scrivener installation folder. After moving the project you will be able to load the project as usual from its new location.
Project folder: "C:/Program Files (x86)/Scrivener/--log"
Scrivener folder: "C:/Program Files (x86)/Scrivener"
Debug: "Sat Sep 7 10:55:55 2019" "
Scrivener
Application: Scrivener
Version: 1.9.13.0
Build: Release
Executable: Scrivener.exe
Compiler: MSVC.NET 1600
Qt-Compiled: 4.8.6
Qt-Runtime: 4.8.6
Windows Version: Unknown Windows Version
Created: Sep 4 2019 16:38:17
"
Debug: Runtime Location: "C:\Program Files (x86)\Scrivener"
Debug: Installed Location: "C:\Program Files (x86)\Scrivener"
...
Debug: Loading project: "C:/Users/ange7/Desktop/_ Backup.scriv"
Critical: QWin32PrintEngine::initialize: OpenPrinter failed (The printer name is invalid.)
Critical: QWin32PrintEngine::initialize: OpenPrinter failed (The printer name is invalid.)
Debug: Scrivener: loading document ID: 94 : "3"
Scrivener
Application: Scrivener
Version: 1.9.13.0
Build: Release
Executable: Scrivener.exe
Compiler: MSVC.NET 1600
Qt-Compiled: 4.8.6
Qt-Runtime: 4.8.6
Windows Version: Unknown Windows Version
Created: Sep 4 2019 16:38:17
"
Debug: Runtime Location: "C:\Program Files (x86)\Scrivener"
Debug: Installed Location: "C:\Program Files (x86)\Scrivener"
...
Debug: Loading project: "C:/Users/ange7/Desktop/_ Backup.scriv"
Critical: QWin32PrintEngine::initialize: OpenPrinter failed (The printer name is invalid.)
Critical: QWin32PrintEngine::initialize: OpenPrinter failed (The printer name is invalid.)
Debug: Scrivener: loading document ID: 94 : "3"
1) I renamed my original Program Files (x86) / Scrivener.exe file to Scrivener_OLD.exe.
2) Copied the Scrivener.exe file from your extracted download to Program Files (x86) / Scrivener.
3) I've opened the x86 version multiple times with your new Scrivener.exe file.The program opens normally for me. The delay (10 seconds or so) in opening the program (the blank white screen) is gone for my system.
4) I can't speak to the nag screen notices that others report. I had that happen only a couple of times.
2) Copied the Scrivener.exe file from your extracted download to Program Files (x86) / Scrivener.
3) I've opened the x86 version multiple times with your new Scrivener.exe file.The program opens normally for me. The delay (10 seconds or so) in opening the program (the blank white screen) is gone for my system.
4) I can't speak to the nag screen notices that others report. I had that happen only a couple of times.
Last edited by Twolane on Sat Sep 07, 2019 3:31 pm, edited 1 time in total.
Thank You, Twolane! This is comforting.
@Ange7: Please, start another thread, if you still experience the open project in installation folder issue. It is not related to this licensing problem and would like to avoid discussing it in this thread.
@Ange7: Please, start another thread, if you still experience the open project in installation folder issue. It is not related to this licensing problem and would like to avoid discussing it in this thread.
All right, installed and done on my second laptop as described above.
The first time I ran the newly replaced Scrivener.exe from a shortcut in the task bar on the second laptop, it stuttered with the blank opening for 10 seconds. I waited for it to execute fully, opened a project normally, and closed the program.
All subsequent openings of Scrivener v1.9 were normal on my second laptop. No delays. No white box for 10 seconds or so.
As stated above, I've not had nag screens more than a couple of times on my second laptop, either.
Good luck, and thanks for your efforts with everything else going on!
The first time I ran the newly replaced Scrivener.exe from a shortcut in the task bar on the second laptop, it stuttered with the blank opening for 10 seconds. I waited for it to execute fully, opened a project normally, and closed the program.
All subsequent openings of Scrivener v1.9 were normal on my second laptop. No delays. No white box for 10 seconds or so.
As stated above, I've not had nag screens more than a couple of times on my second laptop, either.
Good luck, and thanks for your efforts with everything else going on!
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Jakob Hero
- Posts: 13
- Joined: Sat Aug 31, 2019 11:56 am
- Platform: Windows
OK, I've tried replacing the exe file as requested.
This is what happened:
First time I opened the program after replacing the exe file, Scrivener still hung as before. Second time it behaved... differently. I have described below.
BEFORE (with the unaltered exe file):
1. I open Scrivener.
2. Scrivener hangs 5-10 seconds. The active document is showed, but only very few of the documents in the binder are showed. The menu (with the icons) are not showed. After 5-10 seconds they all appear and Scrivener works as usual. I've only had the nag message appear twice.
NOW (with the altered exe file):
1. I open Scrivener
2. The program opens immediately. All files in the binder as well as the menu (with the icons) appear right away. BUT the program STILL hangs 5-10 seconds, this time only after the binder etc. have appeared. I'm not able to scroll or close the program during that period. After that, Scrivener works as usual.
To me, it would seem that the fix doesn't work. It only moves the hang/freeze a bit.
ADDED:
It gets curiouser and curiouser, as Alice would say.
I did the following:
1. Deleted the altered exe file and replaced it with the unaltered exe file (the one that was hanging before the binder etc. appeared).
2. Tried to run scrivener. It didn't open.
3. I rebooted the computer (Windows 10).
4. I ran Scrivener. The program opens IMMEDIATELY (a hang time of perhaps ½-1 second).
This is with the old exe file, that was hanging before.
This is me thinking aloud: Could it be that the altered exe managed to connect to the license server, thus satisfying the "license checker" so this doesn't make a mess when I then try to open Scrivener using the old exe file?
This is what happened:
First time I opened the program after replacing the exe file, Scrivener still hung as before. Second time it behaved... differently. I have described below.
BEFORE (with the unaltered exe file):
1. I open Scrivener.
2. Scrivener hangs 5-10 seconds. The active document is showed, but only very few of the documents in the binder are showed. The menu (with the icons) are not showed. After 5-10 seconds they all appear and Scrivener works as usual. I've only had the nag message appear twice.
NOW (with the altered exe file):
1. I open Scrivener
2. The program opens immediately. All files in the binder as well as the menu (with the icons) appear right away. BUT the program STILL hangs 5-10 seconds, this time only after the binder etc. have appeared. I'm not able to scroll or close the program during that period. After that, Scrivener works as usual.
To me, it would seem that the fix doesn't work. It only moves the hang/freeze a bit.
ADDED:
It gets curiouser and curiouser, as Alice would say.
I did the following:
1. Deleted the altered exe file and replaced it with the unaltered exe file (the one that was hanging before the binder etc. appeared).
2. Tried to run scrivener. It didn't open.
3. I rebooted the computer (Windows 10).
4. I ran Scrivener. The program opens IMMEDIATELY (a hang time of perhaps ½-1 second).
This is with the old exe file, that was hanging before.
This is me thinking aloud: Could it be that the altered exe managed to connect to the license server, thus satisfying the "license checker" so this doesn't make a mess when I then try to open Scrivener using the old exe file?