License manager ended unexpectedly

hm
hmmpak
Posts: 1
Joined: Wed Aug 28, 2019 4:41 am
Platform: Windows

Wed Aug 28, 2019 4:55 am Post

I got this message a few days ago

My OS, Windows 10 is up to date and NET too(If Net is Microsoft. Net Framework) but this error keep happening.

I didn't reinstall Scrivener because of taking time.

How do I fix this error?


- Thank you -
Attachments
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Dr
Dr Zogg
Posts: 2
Joined: Wed Aug 28, 2019 11:32 am
Platform: Mac + Windows

Wed Aug 28, 2019 11:40 am Post

I've had the same, no idea what's causing it.
Attachments
activation01.JPG
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FJ
FJAG
Posts: 10
Joined: Fri Dec 12, 2014 8:03 pm
Platform: Windows

Wed Aug 28, 2019 11:01 pm Post

I have the same problem as HMMPAK which started just after the last Win 10 security update a few weeks ago. The message does not, however, interfere with my use of Scrivener.

My Windows version is Win 10 Home ver 1809

My .NET Framework is 4.7.2

Scrivener is Win 1.9.13.0

sh
sheima90
Posts: 5
Joined: Thu Aug 15, 2019 2:45 pm
Platform: Windows
Location: Cuenca, Spain

Thu Aug 29, 2019 12:12 pm Post

I have the same problem

ma
maryc
Posts: 2
Joined: Thu Aug 29, 2019 4:33 pm
Platform: Windows

Thu Aug 29, 2019 4:36 pm Post

I received the same error message as DR ZOGG today.

Ch
CharlieGarratt
Posts: 4
Joined: Tue Dec 08, 2015 2:31 pm
Platform: Windows

Sat Aug 31, 2019 6:25 am Post

I've also the same message as Dr Zogg. Likewise all Windows updates installed and Net Framework up to date.

AA
AAMP
Posts: 2
Joined: Sat Aug 31, 2019 11:22 am
Platform: Windows

Sat Aug 31, 2019 11:28 am Post

Same problem here. Everything updated and still these messages come up once and in a while.
Solutions anyone?

User avatar
Jakob Hero
Posts: 11
Joined: Sat Aug 31, 2019 11:56 am
Platform: Windows

Sat Aug 31, 2019 12:11 pm Post

I have the same problem as Dr. Zogg.

In addition, Scrivener has been hanging for five to ten seconds when opening lately, and I suspect this is when it tries to "re-activate with our license provider", because when I got the error message today, there was no hang time at all.

It would appear that something is wrong with the implementation of the new license system, and it tries to re-activate by contacting a wrong URL.

For now, it's no problem, but if this problem is not solved soon, people will begin being reverted to the trial version. That would be unfortunate, to say the least.

ta
talktidy
Posts: 54
Joined: Sun Apr 10, 2011 11:52 am
Platform: Windows

Sun Sep 01, 2019 11:23 am Post

Yep, another one here.

Scrivener is now also taking its time to load, which it was not doing before.

User avatar
Tanith
Posts: 50
Joined: Mon Jun 12, 2017 12:19 pm
Platform: Windows

Sun Sep 01, 2019 12:20 pm Post

Also getting this.
Image

Ba
Babs
Posts: 8
Joined: Fri Mar 11, 2011 10:11 pm
Platform: Windows

Sun Sep 01, 2019 6:55 pm Post

I'm also receiving the same error. What is interesting, this activation message does not appear under my admin profile.

User avatar
Jakob Hero
Posts: 11
Joined: Sat Aug 31, 2019 11:56 am
Platform: Windows

Sun Sep 01, 2019 7:29 pm Post

I don't think the message pops up every time Scrivener is launched. I've only had it once (yesterday morning) and have used Scrivener several times since then without any pop up.

So perhaps Scrivener only checks periodically, or only presents the warning pop up once (or once every week, fortnight etc.). I don't know.

In any case, it's rather disturbing to have a product that has been bought and paid for (and not on any kind of subscription) suddenly threaten to deactivate itself. Luckily there's still a few months for L&L to fix the problem.

Ex
Expat8410
Posts: 1
Joined: Mon Sep 02, 2019 1:01 am
Platform: Windows

Mon Sep 02, 2019 1:03 am Post

One more unhappy camper here!

Have sent in a complaining message to LitLat and hope they can rectify this quickly.
Ever since the last upgrade there have been similar glitches here and there ...

Gr
GraemeRodaughan
Posts: 2
Joined: Mon Sep 02, 2019 4:57 am
Platform: Windows

Mon Sep 02, 2019 5:11 am Post

Hi All,

I have the same problem, and I was ignoring it as Scrivener kept working - however, then I noticed a warning behind the error message.

The warning states that 'automatic re-activation with our license provider has failed for more than 2 months. ... After 4 months, Scrivener will revert to trial mode.

etc, etc...

So, I need this fixed to ensure I can get trust Scrivener to assist with getting the next book out.

I also have Windows 10 (up to date) and latest .NET framework.

Ru
Rubinstein
Posts: 16
Joined: Sat Aug 24, 2019 4:40 pm
Platform: Windows

Mon Sep 02, 2019 5:55 am Post

Jakob Hero wrote:
In any case, it's rather disturbing to have a product that has been bought and paid for (and not on any kind of subscription) suddenly threaten to deactivate itself. Luckily there's still a few months for L&L to fix the problem.


I completely agree. I hope they can fix it as soon as possible.