Purchased software not installing

mc
mcteese
Posts: 1
Joined: Sun Jun 10, 2018 3:50 am
Platform: Windows

Sun Jun 10, 2018 3:56 am Post

I am having trouble installing the Literature Latte Scrivener CD. There appears to be a clash between a trial version of the software I downloaded while waiting for the delivery of the CD. How do I resolve this problem so that I can run the software I have purchased? Is there a way of deleting the trial version, so that the paid version will run?

Many thanks in advance for your support,

Robin

Ma
Major Major
Posts: 238
Joined: Tue Apr 30, 2013 7:52 pm
Platform: Windows
Location: Oakville, ON Canada

Sun Jun 10, 2018 3:47 pm Post

The versions should be the same, if they were not acquired too far apart. Have you tried simply using the serial number for the CD on the trial version?