Installing Scrivener On Windows When Previously Purchased For Mac

Gr
Grenz
Posts: 2
Joined: Sat May 19, 2018 11:36 pm
Platform: Mac + Windows

Sat May 19, 2018 11:41 pm Post

Hello all,

I need some help. I previously purchased Scrivener for Mac but now I am trying to install on my Windows.

The serial codes provided in the receipt does not work after trying to enter the license to activate...

Can someone please help?

User avatar
Silverdragon
Posts: 1081
Joined: Mon Jul 29, 2013 2:52 pm
Platform: Mac + iOS
Location: Tarzana, California, USA
Contact:

Sun May 20, 2018 12:45 am Post

Umm... I believe you'll need to buy a separate licence for Windows, unless you bought a Mac+Windows bundle. :(
So you know where I'm coming from:
  • I'm a user, not an L&L employee.
  • Mac Scrivener 3.1.3, MacBook Air 11, MacOS 10.14.6 (Mojave)
  • IOS Scrivener 1.1.5; iPhone 8 Plus, iOS 12.4; iPad 6th gen, iOS 12.4

Ji
JimRac
Posts: 1132
Joined: Wed Aug 27, 2014 2:06 pm
Platform: Win + iOS

Sun May 20, 2018 1:56 am Post

If you already have a Mac license, you can buy the Windows license at a discount.

Details here: [URL removed, as a cross-grade discount is no longer available]
I’m just a customer.

Gr
Grenz
Posts: 2
Joined: Sat May 19, 2018 11:36 pm
Platform: Mac + Windows

Sun May 20, 2018 2:32 am Post

Thanks for the quick replies. I am looking into obtaining the discount code now! :D

St
Stacey Ng
Posts: 11
Joined: Wed Dec 19, 2018 12:28 pm
Platform: Windows

Fri Apr 19, 2019 2:28 pm Post

Hi,

I have done the opposite. I have bought a Windows Scrivener, but now have got a Mac. Do I have to buy it again too?? Is there a discount at all for purchasing Mac if have already done so on Windows?

Many thanks,
Stacey

Ji
JimRac
Posts: 1132
Joined: Wed Aug 27, 2014 2:06 pm
Platform: Win + iOS

Fri Apr 19, 2019 2:54 pm Post

Stacey,

Yes, you have to buy a Mac license, but see this page for a discount: [URL removed, as a cross-grade discount is no longer available]

Remember, the Windows 1.9 version is not directly compatible with the Mac 3 version.

Best,
Jim
I’m just a customer.

St
Stacey Ng
Posts: 11
Joined: Wed Dec 19, 2018 12:28 pm
Platform: Windows

Fri Apr 26, 2019 8:20 am Post

Great thank you! I've just seen this. I've contacted your sales team because it's not recognising my email address.

User avatar
Siren
Posts: 754
Joined: Mon Mar 12, 2007 11:29 am
Platform: Mac + iOS
Location: U.K.

Wed Jul 17, 2019 7:54 am Post

An update from July 2019

Just to clarify that following our move to a different e-commerce and licensing provider, we are no longer able to offer cross-grade discounts, so the URLs mentioned above are no longer valid.

All the best,
Astrid
Literature & Latte support team