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I need help regarding serial number please

Posted: Tue Jan 23, 2018 7:05 am
by arindamc
I have shot no less than 3 emails to scrivener support and sales regarding this but have gotten no response. Hence I had no choice but to post it in the forum.

I am on windows but I got a mac serial number. It could be that by mistake I bought the mac version. I need someone to revoke the mac license and send me a windows license instead, thanks.

order [# redacted by admin]

Re: I need help regarding serial number please

Posted: Tue Feb 06, 2018 9:29 pm
by blueblueblue
Hi, I have just joined the forums looking for the exact same info. Did you get it sorted? if so would love to know how!?

Re: I need help regarding serial number please

Posted: Wed Feb 07, 2018 8:16 am
by Siren
I have checked our support system, and we replied to Arindamc's support ticket on 23rd January.

Blueblueblue, please contact our sales address (sales@literatureandlatte.com) with your order details.

All the best,
Astrid