I need help regarding serial number please

ar
arindamc
Posts: 1
Joined: Tue Jan 23, 2018 7:01 am
Platform: Windows

Tue Jan 23, 2018 7:05 am Post

I have shot no less than 3 emails to scrivener support and sales regarding this but have gotten no response. Hence I had no choice but to post it in the forum.

I am on windows but I got a mac serial number. It could be that by mistake I bought the mac version. I need someone to revoke the mac license and send me a windows license instead, thanks.

order [# redacted by admin]

bl
blueblueblue
Posts: 2
Joined: Tue Feb 06, 2018 9:22 pm
Platform: Windows

Tue Feb 06, 2018 9:29 pm Post

Hi, I have just joined the forums looking for the exact same info. Did you get it sorted? if so would love to know how!?

User avatar
Siren
Posts: 754
Joined: Mon Mar 12, 2007 11:29 am
Platform: Mac + iOS
Location: U.K.

Wed Feb 07, 2018 8:16 am Post

I have checked our support system, and we replied to Arindamc's support ticket on 23rd January.

Blueblueblue, please contact our sales address (sales@literatureandlatte.com) with your order details.

All the best,
Astrid
Literature & Latte support team