Old update problems resolved???

ol
oldrafe
Posts: 89
Joined: Mon Jul 18, 2011 6:19 pm
Platform: Windows

Sat Jan 14, 2017 4:59 am Post

I'd like to find out if the update problems some of us experienced with 1.9.5 have been resolved in 1.9.7. I'm still using 1.9.0 and would like to update but I don't want to go through that hassle again. Thanks.
OldRafe

The difference between fiction and real life is that fiction has to make sense.

ol
oldrafe
Posts: 89
Joined: Mon Jul 18, 2011 6:19 pm
Platform: Windows

Sat Jan 21, 2017 4:41 pm Post

Hi,

I asked this question a week ago. Can no one give me a reply? All that is needed is a simple "yes" or "no" answer.
OldRafe

The difference between fiction and real life is that fiction has to make sense.

CA
CASD57
Posts: 27
Joined: Mon Nov 23, 2015 3:19 pm
Platform: Windows

Sat Jan 21, 2017 6:48 pm Post

No they haven't.....and no they don't care...Move on to another software or just use 1.9.0 like me...
I guess more people have no problem than people who do so we aren't a priority...
THe last I heard is that the issue is with us/our computers and not the software so it's our problem..

User avatar
lunk
Posts: 4363
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Sat Jan 21, 2017 8:04 pm Post

... and if it actually is a problem with your computers, how could L&L fix that?
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, running different OS.
* iOS Scrivener 1 on an iPhone 11 Pro, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

JJ
JJSlote
Posts: 660
Joined: Tue Oct 26, 2010 5:44 pm
Platform: Windows
Location: NY, USA

Sat Jan 21, 2017 10:28 pm Post

lunk wrote:... and if it actually is a problem with your computers, how could L&L fix that?
Depends how many other users are experiencing the behavior. As I recall, the update failed with certain font versions installed, and there was no comprehensive list. It would be a stretch to call that a computer problem, and I don't assert that L&L did so. But it is the task of an install program to identify incompatibilities and exit gracefully, enabling the user to resolve them.

ol
oldrafe
Posts: 89
Joined: Mon Jul 18, 2011 6:19 pm
Platform: Windows

Sun Jan 22, 2017 11:21 pm Post

Thanks, CASD57. I guess I'll stick to 1.9.0 too.
OldRafe

The difference between fiction and real life is that fiction has to make sense.