tiho_d wrote:1) Open Command Prompt
2) Navigate to the Scrivener installation folder. Default location is: "C:\Program Files (x86)\Scrivener"
Type inside the Command Prompt: cd "C:\Program Files (x86)\Scrivener"
3) Type inside the Command Prompt: "Scrivener.exe --log"
4) Check for the *.log file inside the "C:\Program Files (x86)\Scrivener\log" directory.
When I did this, I got the following:
Code: Select all
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\redacted>C:\Program Files (x86)\Scrivener
'C:\Program' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\redacted>cd "C:\Program Files (x86)\Scrivener"
C:\Program Files (x86)\Scrivener>Scrivener.exe --log
C:\Program Files (x86)\Scrivener>
When I navigated to the Scrivener folder, there was no log folder inside, nor any log file. I tried this step four times. The first time I tried without disabling any antivirus or firewall. The second time I disabled everything: antivirus, antimalware, firewall. Third time I rebooted and again made sure my protection was turned off. Fourth time, I tried (in mild desperation) refreshing the folder to see if I was missing anything. I also made sure that all hidden folders were visible.
Just in case, I checked my AppData>Local>Scrivener folders, and there was no log file or folder.
When I ran the command, it tried to open Scrivener, but as with every other time I tried opening the program, the "working" circle comes around for a moment, then goes away and Scrivener never opens, BUT, it shows up in my background processes.
As an added step, I terminated the background process to see if that would show any kind of log file, and got nothing.
ETA: I don't know if this makes any difference, but I'm running Windows 10. I reformatted and installed a clean version (not the update from when I updated from Windows 7) about 4 months ago. Scrivener 22.214.171.124 works perfectly on my machine. But, when I install 126.96.36.199 either as an update or as a fresh install after uninstalling the one currently installed, the "working" circle pops up, spins a moment, and goes away without ever opening the program, and only leaving a trace in my background processes visible in Task Manager.