Project keywords panel major annoying bug

al
alvinsp999
Posts: 12
Joined: Sat Jun 10, 2017 4:14 pm
Platform: Mac

Wed Feb 06, 2019 11:53 pm Post

Please please fix this bug asap please

Screen Shot 2019-02-06 at 5.50.16 PM.png
Screen Shot 2019-02-06 at 5.50.16 PM.png (99.56 KiB) Viewed 1551 times

User avatar
AmberV
Posts: 23703
Joined: Sun Jun 18, 2006 4:30 am
Platform: Mac + Linux
Location: Ourense, Galiza
Contact:

Thu Feb 07, 2019 12:05 am Post

I'd try reinstalling the software first, from a clean download. It is unusual, but sometimes the install goes wrong, and can cause strange problems with the UI like this. If it doesn't go away after that, what version of macOS are you on?
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

al
alvinsp999
Posts: 12
Joined: Sat Jun 10, 2017 4:14 pm
Platform: Mac

Thu Feb 07, 2019 12:37 am Post

AmberV wrote:I'd try reinstalling the software first, from a clean download. It is unusual, but sometimes the install goes wrong, and can cause strange problems with the UI like this. If it doesn't go away after that, what version of macOS are you on?


Using the latest OS version. What kind of reinstall are we talking about? Deleting app from app folder, using third party uninstall apps? I m just afraid to loose data and metadata that’s all.

User avatar
AmberV
Posts: 23703
Joined: Sun Jun 18, 2006 4:30 am
Platform: Mac + Linux
Location: Ourense, Galiza
Contact:

Thu Feb 07, 2019 2:16 am Post

No, it's unlikely an icon glitch would have anything to do with your data. Just trashing the software from your Applications folder and installing it from an up to date download should suffice. If you use a third-party tool that offers to "clean" uninstalled software automatically, simply deny it this time around.
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

al
alvinsp999
Posts: 12
Joined: Sat Jun 10, 2017 4:14 pm
Platform: Mac

Fri Feb 08, 2019 8:24 am Post

AmberV wrote:No, it's unlikely an icon glitch would have anything to do with your data. Just trashing the software from your Applications folder and installing it from an up to date download should suffice. If you use a third-party tool that offers to "clean" uninstalled software automatically, simply deny it this time around.


worked :) TY

Mo
MosesGhostwriter
Posts: 17
Joined: Tue Jul 29, 2014 7:23 am
Platform: Mac
Location: Deep in the Heart of Texas

Tue Mar 26, 2019 2:04 am Post

Don't know if this is related or not. In v. 3.0.3 I used the Show Project Keywords option in the inspector window, entered in some keywords. Was moving them around to put some as children of another keyword when I clicked on another screen. When I went back to the keyword screen, all the words were missing. On closer inspection, the line pattern of the background did not have the darker stripes for the area where I would have seen the entries. Tried several different ways to get them to display, including closing the keyword screen and re-opening. Finally, closed Scrivener and re-started it. After the project opened, I chose the Show Project Keywords in the inspector again and all my entries were displayed. Never lost anything in the list that is integral to the inspector, just the float window.

User avatar
kewms
Posts: 5434
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Tue Mar 26, 2019 2:54 am Post

The current version is 3.1.2, If you upgrade, can you still repeat this behavior?

Katherine
Scrivener Support Team