Each time I open Scrivener is like the first time

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PC812
Posts: 37
Joined: Wed Sep 12, 2012 1:17 am
Platform: Mac

Wed Dec 20, 2017 11:39 pm Post

I'm not sure what's going on with Scrivener V3, but lately, every time I open it, it treats it like I've just downloaded it. Each time it asks me to set my backup folder and any changes I've made in the preferences have been reset to the default settings. I haven't even restarted my computer between Scrivener restarts, but this keeps happening. Any ideas?

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kewms
Posts: 3736
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Wed Dec 20, 2017 11:55 pm Post

Have you installed Scrivener in the Applications folder, or is it running from a non-standard location?

Katherine
Scrivener Support Team

PC
PC812
Posts: 37
Joined: Wed Sep 12, 2012 1:17 am
Platform: Mac

Thu Dec 21, 2017 12:01 am Post

It's in the Applications folder.

PC
PC812
Posts: 37
Joined: Wed Sep 12, 2012 1:17 am
Platform: Mac

Thu Dec 21, 2017 11:45 pm Post

Any other suggestions?

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kewms
Posts: 3736
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri Dec 22, 2017 6:15 am Post

I would suggest restarting your computer, then reinstalling Scrivener from a fresh download.

Are you using the version from our site, or from the Apple Store?

Katherine
Scrivener Support Team

PC
PC812
Posts: 37
Joined: Wed Sep 12, 2012 1:17 am
Platform: Mac

Mon Dec 25, 2017 11:59 pm Post

I'm using the version from your site. But the latest update seems to have fixed the problem.