Cannot convert old file

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shorn
Posts: 71
Joined: Mon Jul 10, 2006 4:19 pm
Platform: Mac
Location: Montreal, Quebec, Canada
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Mon Nov 21, 2011 8:29 pm Post

Hi Matt,

I have looked through the forum but cannot find an answer for this.

I have an old-format Aeon file that I have not opened since the end of August. If I try to open it I get the "must be converted dialog", but when I click the Update button, nothing happens. I have had no trouble converting several other files.

Any ideas?

Thanks,
Simon
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matt
Posts: 1180
Joined: Mon Jul 30, 2007 9:35 am

Sat Nov 26, 2011 11:43 pm Post

Hi,
Very sorry for the delayed response to this. I had an extremely busy last week.

Can you please send the file to me: support (at) scribblecode (dot) com

I will take a look at it, and if necessary, send you a converted file.

There are a few things that have happened to old files going through all the old betas that occasionally cause problems, where the file is technically incorrect but hasn't been a problem until trying to convert it.

I am fixing these up as I find them, but each time is often different.

[EDITED TO ADD: I just fixed a file for someone else, and I expect it may be the same cause. If you send yours through to me as well, I will verify that is the problem, and then send you back a corrected version, as well as upload a new release that will work automatically for anyone else - but I might as well confirm it is the same problem first.]

Thanks,
Matt