Unable to work on timeline

ti
tinu
Posts: 14
Joined: Wed May 11, 2011 3:28 pm
Platform: Mac

Wed May 11, 2011 3:50 pm Post

Thank you for this nice piece of software. It meets my needs quite well. For a while i could work without problems in version 5 but after upgrading to version 6 i have a problem with my timeline.

If i try to open it via "Open recent" nothing happens, but the console is quite busy (see attached console file). Same problem with "Open"-dialogue.

If i double click the file in the finder Aeon opens the file, but i get weird window without toolbar icons nor scroll bars. I can use the menu but it won't affect the open timeline. I even can close the window, i have to quit Aeon.

On the other hand starting with a new timeline works fine.

Im using Aeon - version 0.6.1.0 - on iMac 2.16 GHz with 3 GB Ram and on MBA 1.6 GHz with 2 GB Ram. The problem occurs on both machines.
Attachments
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MacBook Pro 2.0 GHz 8GB | OSX 10.9.5

ma
matt
Posts: 1180
Joined: Mon Jul 30, 2007 9:35 am

Thu May 12, 2011 12:08 am Post

Do you still have version 0.5 so that you can continue working for now? I will post a link soon in case you need to download it again.

Could you send the timeline file to support (at) scribblecode (dot) com and I will be able to debug the problem and hopefully either update Aeon to fix the bug, or send you a corrected file (or both).

Thanks,
Matt

ma
matt
Posts: 1180
Joined: Mon Jul 30, 2007 9:35 am

Thu May 12, 2011 1:12 am Post

If you need to download the old version while we get this fixed, the URL is:

http://release.scribblecode.com/AeonTimeline_0_5_3.dmg

Hopefully if you email it through we will be able to get it sorted out fairly promptly.

Matt

ma
matt
Posts: 1180
Joined: Mon Jul 30, 2007 9:35 am

Fri May 13, 2011 1:57 pm Post

Hi,
Just to let you know, version 0.6.2 which I have just updated should fix this bug and make the file openable again.

Matt

ti
tinu
Posts: 14
Joined: Wed May 11, 2011 3:28 pm
Platform: Mac

Fri May 13, 2011 2:22 pm Post

Indeed. Thank you for this overnight (overday?) support. Very much appreciated.

Tinu
MacBook Pro 2.0 GHz 8GB | OSX 10.9.5