Licence for new Mac

User avatar
Puffy Smoke
Posts: 18
Joined: Tue Sep 10, 2019 11:05 pm
Platform: Mac

Fri Jan 22, 2021 12:18 am Post

I know it's a long shot. I read in some help section somewhere that if I want to set up
a new mac with my original license I would need to have my original email available. I do
have that email available. I lost it. Is there any other way? They must have an original
transaction record on file with the credit card I used. Could that work?

sc
scshrugged
Posts: 559
Joined: Wed Feb 10, 2016 6:55 pm
Platform: Mac + iOS

Fri Jan 22, 2021 3:02 am Post

See the L&L Knowledge Base article here:
https://scrivener.tenderapp.com/help/kb ... -it-back-2
I'm a Scrivener user, not an L&L employee.

User avatar
Puffy Smoke
Posts: 18
Joined: Tue Sep 10, 2019 11:05 pm
Platform: Mac

Thu Jan 28, 2021 8:24 pm Post

wow, that was ridiculously easily. Things like this are supposed to be difficult. Thanks Scrivener.