Not Saving documents ?

ka
katzenjammer
Posts: 147
Joined: Sun Oct 01, 2006 6:19 pm
Location: Boston

Sat Jul 04, 2020 1:59 pm Post

For some reason, when I create a new project -> transfer some documents to the new project, the new project will not save the documents properly. When I try to quit that project, it won't let me; so then I force quit eventually, and when I open it back up those documents are "recovered".

Any idea what is going on? This has never happened to me before. A user of this software since the first beta testing....

Lo
Login
Posts: 161
Joined: Thu Apr 30, 2020 10:01 am
Platform: Mac

Sat Jul 04, 2020 3:47 pm Post

This might be to do with where the projects are being stored: cloud services, USB drives, the same folder as the folder designated for Scrivener backups, etc.

There is also an issue with iCloud (if used) where the "Optimize Mac Storage" option can cause problems:
viewtopic.php?p=314004#p314004

One way to test this would be to create a dummy project and save it somewhere absolutely free of any possible cloud or connection interference. If that dummy project works okay, you should be a step closer to identifying the issue.

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kewms
Posts: 6720
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Sat Jul 04, 2020 4:34 pm Post

It would be helpful to know what error message you're seeing. -- Katherine
Scrivener Support Team