Scrivener Can't Open Scrivener Format

Ha
HadrianT
Posts: 7
Joined: Thu Jul 04, 2019 4:44 pm
Platform: Mac

Tue Jul 16, 2019 3:11 am Post

I am trying to open a file I used last week (on my MacBook Air (running Mojave os 10.14.5). When I try to open it via that Open file, it shows as grayed out. When I try to open it by clicking on the file, I get a message that says "Scrivener 3 cannot open files in the “Scrivener Document” format.

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kewms
Posts: 4995
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Tue Jul 16, 2019 4:27 am Post

Where is the file stored? Locally, or with a cloud service? Has it moved since you last successfully opened it?

Katherine
Scrivener Support Team

Ha
HadrianT
Posts: 7
Joined: Thu Jul 04, 2019 4:44 pm
Platform: Mac

Tue Jul 16, 2019 4:47 am Post

It is stored in Dropbox, which is where it was stored last week. To the best of my knowledge, nothing has change about the file, where it is stored, my droxbox account, or any other obvious thing that might affect either the file or scrivener. I've rebooted the computer and that didn't fix the problem either.

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kewms
Posts: 4995
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Tue Jul 16, 2019 5:02 am Post

Are you letting Dropbox "optimize" storage in any way?

Can you open other projects normally, for instance the interactive Tutorial from the Help menu?

Katherine
Scrivener Support Team

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AmberV
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Tue Jul 16, 2019 10:01 am Post

The “Kind” of file that Scrivener can open is a Scrivener Project. A Scrivener Document is I believe reserved for the .scrivx file all by itself. This isn’t your project, but only a small piece of it. Did you by chance use the Dropbox website to download this one file from within your “my project name.scriv” folder? You need that whole folder downloaded.
.:.
Ioa Petra'ka
“Whole sight, or all the rest is desolation.” —John Fowles

Ha
HadrianT
Posts: 7
Joined: Thu Jul 04, 2019 4:44 pm
Platform: Mac

Tue Jul 16, 2019 1:42 pm Post

That got me looking at the other files in my folder. Although I still can't open the file I was able to open last week, I was able to open the back-up zip file. So problem isn't actually solved, but I've been able to get around it. Thank you!