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Re: Header Bar Title Shortcut not Working

Posted: Thu May 16, 2019 3:03 pm
by shrumpkin
JoRo,

I tried resetting PRAM and re-installed Scrivener. No dice. I did, however, notice that my cursor turns into crosshairs when I press the Control+Option+Command+T shortcut. Any connections that you’re aware of? I did an internet search, but nothing seems to fit.

Does this keyboard shortcut even work for my Mac? I know, stupid question, but Apple’s support asked me to ask this here. I have an early 2015 MacBook Air, 13". Is this an issue with Mojave 10.14.4?

Re: Header Bar Title Shortcut not Working

Posted: Fri May 17, 2019 6:45 am
by JoRo
Hi, Michael.

Do the crosshairs only appear if you use the key combo inside Scrivener, or do they appear, for example, if the desktop has focus and you use CTRL OPT CMD T?

The only crosshairs I usually see are when working with graphics or creating screenshots. System-wide, CMD SHIFT 4 usually opens the macOS Screenshot app and changes the cursor to crosshairs, with associated coordinates (http://cdn.osxdaily.com/wp-content/uplo ... on-box.jpg).

Under System Preferences > Keyboard > Shortcuts > Screenshot, do you see any of the key combo entries using the conflicted CTRL OPT CMD T?

How do you make the crosshairs disappear to get the normal cursor back again?

If this was a Mojave 10.14.4 issue, I assume more people would be seeing and reporting it. Mojave 10.14.5 was made available this week: perhaps installing that might lead to writing nirvana?

Slàinte mhòr.

Re: Header Bar Title Shortcut not Working

Posted: Fri May 17, 2019 12:49 pm
by shrumpkin
Hi JoRo,

The crosshairs appear only in the main editor of Scrivener. No conflicts in screenshotsYeah, there would be many more complaints, if this were a Mojave 10.14.4 issue. It's just so frustrating, because nothing is listed in System Preferences–Keyboard–Shortcuts, and it works fine when I remap it with a different keyboard combination. The crosshairs happens when I press control, option, and command--without the T. When I move the cursor to the Inspector, for instance, no crosshairs.

Thank you for trying to help....

Michael

Re: Header Bar Title Shortcut not Working

Posted: Sat May 18, 2019 7:20 am
by JoRo
Morning, Michael,

I think the crosshairs *might* be a red herring in terms of clews to lead us out of the labyrinth: in both Scrivener and TextEdit, the cursor turns to crosshairs whenever the option key is pressed (though I have no idea why).

I think it might be worth contacting tech support (mac.support@literatureandlatte.com) as we know from the similar thread (viewtopic.php?p=261267#p261267) that you are not alone in experiencing this particular issue, and it might be that a member of the tech-support team who does not visit the forums has already helped to resolve this conundrum for another user. I doubt this is a Scrivener glitch as such, but that doesn't mean that a solution hasn't been found somewhere along the line and isn't known of.

I did approach the user on the other thread who had the same problem to see if they managed to find a solution, but they have not replied so far.

Slàinte mhòr.

Jo

Re: Header Bar Title Shortcut not Working

Posted: Sat May 18, 2019 7:01 pm
by shrumpkin
JoRo,
Thank for all you’re doing to resolve this issue. I’ll contact them. Thank you!
Best,
Michael

Re: Header Bar Title Shortcut not Working

Posted: Sun May 19, 2019 6:39 am
by JoRo
Hi, Michael.

Just wish I had a solution or that someone else on the forum did.

Hope tech support can resolve this for you. Be interesting to hear about any successful resolution.

Slàinte mhòr.

Jo

Re: Header Bar Title Shortcut not Working

Posted: Sun May 19, 2019 4:01 pm
by shrumpkin
Hi JoRo,
Keep you posted. I sent the inquiry, so just waiting now.

Best,
Michael