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PROJECT LOST

Posted: Wed Nov 29, 2017 7:48 pm
by Beemergirl
I used the trial version for 30 days and when I purchased the license and upgraded my project was gone. I've searched my entire Mac and iCloud drive for any files ending that end in .scriv and there is nothing.. Any ideas on what could've happened?

Re: PROJECT LOST

Posted: Wed Nov 29, 2017 7:53 pm
by brookter
If you open Scrivener and go to File > Find All Projects in Spotlight does nothing appear in the search results?

Re: PROJECT LOST

Posted: Wed Nov 29, 2017 8:33 pm
by kewms
Scrivener did not do this. Scrivener doesn't have the *ability* to do this.

Scrivener's automatic backups can be found by going to Scrivener -> Preferences -> Backups, and clicking the button to open the backup folder in Finder.

As for the underlying cause, I would suspect some sort of rogue cleanup software, "helpfully" removing files that it thinks are duplicates or unused. The Documents and Desktop feature of iCloud can also move things around in unpredictable ways, particularly if you enable then disable the feature. Another potential source of damage would be another user, if anyone else has access to either this system or one synchronized with a cloud account containing your files.

But it wasn't Scrivener.

Katherine

Re: PROJECT LOST

Posted: Wed Nov 29, 2017 9:34 pm
by Beemergirl
brookter wrote:If you open Scrivener and go to File > Find All Projects in Spotlight does nothing appear in the search results?


ugh nothing.....oh no

thanks for your response

Re: PROJECT LOST

Posted: Wed Nov 29, 2017 10:00 pm
by AmberV
Where was it saved to when you created it? If you just bypassed the dialogue where you choose the location, check your Documents folder, since that is the default.

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 3:01 pm
by Beemergirl
kewms wrote:Scrivener did not do this. Scrivener doesn't have the *ability* to do this.

Scrivener's automatic backups can be found by going to Scrivener -> Preferences -> Backups, and clicking the button to open the backup folder in Finder.

As for the underlying cause, I would suspect some sort of rogue cleanup software, "helpfully" removing files that it thinks are duplicates or unused. The Documents and Desktop feature of iCloud can also move things around in unpredictable ways, particularly if you enable then disable the feature. Another potential source of damage would be another user, if anyone else has access to either this system or one synchronized with a cloud account containing your files.

But it wasn't Scrivener.

Katherine


Is the entire project stored in a .scriv file, ie MYBOOK.SCRIV? Is that what I should search for? I used CleanMyMac in the past, but I can't believe it would delete an active file without prompting....although that seems to be the case...something is really screwy. not giving up yet :)

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 4:17 pm
by brookter
On the Mac, the entire project is in the .scriv file, yes (well, it can include links to other documents, but you have to choose to do that, so you'd know...)

So, yes, the thing to search for is .scriv.

Clean My Mac wouldn't delete such files, AFAIK, unless you asked it to find and delete large and old files to save space (and your project was big enough perhaps?) Not saying that's what it is as even then you'd have to choose to do it.

The other thing (obvious, sorry) is have you looked in the Trash?

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 4:51 pm
by kewms
Search for .scriv files, yes, but it also wouldn't hurt to search for text that you expect to find in one of your projects, just in case the project structure has gotten disrupted in some way.

Katherine

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 4:53 pm
by Beemergirl
Thanks for all the help. I can't find it anywhere. And I have no clue what happened. Wow. I am so sad right now... :|

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 5:38 pm
by Nhaps
any previous backup in some cloud company like Backblaze? Time Machine? Carbon Copy Cloner? When was your last backup?

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 5:53 pm
by scshrugged
A no cost to you search tool provided by DEVONtechnologies would be worthwhile trying. I wouldn't get your hopes up but it has found stuff for some people that macOS tools couldn't.

EasyFind: http://www.devontechnologies.com/products/freeware.html

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 6:04 pm
by Beemergirl
It was on my iCloud drive....and when I created a test file in Scrivener that where it defaulted to.....

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 6:35 pm
by auxbuss
Beemergirl wrote:It was on my iCloud drive....and when I created a test file in Scrivener that where it defaulted to.....

You can recover iCloud files. Login to iCloud. Go to Settings, then Advanced/Restore Files.

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 8:51 pm
by Beemergirl
scshrugged wrote:A no cost to you search tool provided by DEVONtechnologies would be worthwhile trying. I wouldn't get your hopes up but it has found stuff for some people that macOS tools couldn't.

EasyFind: http://www.devontechnologies.com/products/freeware.html


Miracle of miracles scshrugged...EasyFind helped me to find it! Even though it found it in the /Scrivener/Backups directory when I looked there from within Scrivener the folder was empty. inexplicable...thanks everybody...i need a drink...it's 5 o'clock somewhere

Re: PROJECT LOST

Posted: Thu Nov 30, 2017 9:47 pm
by Nhaps
EasyFind is indeed a gem. So next time head to Finder first. Scrivener does not fail producing backups