First runs of 3 won't load under High Sierra

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Tue Nov 21, 2017 4:25 pm Post

I wiped my Air's SSD and have been reinstalling everything from scratch. Taking off and nuking it from orbit has solved the problem (and made my 2011 Air run a little smoother), but it's an extreme response that takes lots of time, that I'm unwilling to do on my iMac.

Both had their security settings allowing non-app-store apps.

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KB
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Joined: Tue Jun 13, 2006 11:23 pm
Platform: Mac
Location: Truro, Cornwall
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Tue Nov 21, 2017 4:45 pm Post

Could you please try running it in Safe Mode on your iMac? (Let me know if you need instructions on how to do that--I assume you don't as you sound tech-savvy.) I'm wondering if there's something installed on both that's causing the problem.

Thanks and all the best,
Keith
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Tue Nov 21, 2017 7:04 pm Post

It loads under a safe boot! Hallelujah :)
I am somewhat tech savvy, but don't understand what this means from a diagnostic perspective, or how to deal with it.

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kewms
Posts: 5739
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Tue Nov 21, 2017 7:13 pm Post

It means there's a conflict between one of your startup items and Scrivener.

As a first step, I'd make sure that they're all up to date, and I'd remove any that aren't being actively used, If that doesn't resolve the issue, disable them all and turn them back on one by one until Scrivener breaks.

Katherine
Scrivener Support Team

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Tue Nov 21, 2017 8:24 pm Post

Ok, disabled everything, rebooted, and it works! Now just to figure out which of the dozen+ startup items it was...

B
B Y Rogers
Posts: 22
Joined: Wed Nov 30, 2016 3:06 pm
Platform: Mac

Fri Nov 24, 2017 4:33 pm Post

Same problem here. I have to reboot 2-3 times to Scrivener to open,... and I am not tech savvy enough to figure out any other resolutions.

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kewms
Posts: 5739
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri Nov 24, 2017 5:10 pm Post

Again, does booting in Safe Mode help?

Katherine
Scrivener Support Team

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 27, 2017 9:11 pm Post

I haven't been able to figure out which of my startup items gets in the way of Scrivener loading. BUT, when I load with nothing (and not in Safe Mode), Scrivener launches fine. If I then proceed to open my regular programs, it fails, with a slightly different error message.

Process: Scrivener [35486]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [35486]
User ID: 501

Date/Time: 2017-11-27 13:09:43.187 -0800
OS Version: Mac OS X 10.13.2 (17C79a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E

Sleep/Wake UUID: 01E51507-952E-40FD-8A9B-F4961578FAD9

Time Awake Since Boot: 89000 seconds
Time Since Wake: 16000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010622d000-00000001066fa000 [ 4916K] r-x/rwx SM=COW  []

Thread 0 Crashed:
0 ??? 0x0000000112d3019c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee99d2bd0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000112d3019c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10622d000 - 0x1066f9fff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x112d2f000 - 0x112d7998f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 263378
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 27, 2017 9:25 pm Post

Dang. I've eliminated every startup process, and it won't run again. I'll try safemode again. The error message.

Process: Scrivener [617]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [617]
User ID: 501

Date/Time: 2017-11-27 13:23:14.188 -0800
OS Version: Mac OS X 10.13.2 (17C79a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E


Time Awake Since Boot: 80 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010c792000-000000010cc5f000 [ 4916K] r-x/rwx SM=COW B []

Thread 0 Crashed:
0 ??? 0x0000000114fb219c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee346dbd8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000114fb219c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10c792000 - 0x10cc5efff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x114fb1000 - 0x114ffb98f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 13
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4507
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Mon Nov 27, 2017 9:38 pm Post

After that, I had a successful boot into safe mode, rebooted into normal, and it loaded just fine.

¯\_(ツ)_/¯

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Wed Nov 29, 2017 12:47 am Post

Updated to the latest High Sierra beta on my imac. Clean boot, no 3rd party programs or daemons loading. Scrivener won't load.
Process: Scrivener [620]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [620]
User ID: 501

Date/Time: 2017-11-28 16:45:33.752 -0800
OS Version: Mac OS X 10.13.2 (17C83a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E


Time Awake Since Boot: 81 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010ede8000-000000010f2b5000 [ 4916K] r-x/rwx SM=COW G []

Thread 0 Crashed:
0 ??? 0x0000000111cca19c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee0e17bd8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000111cca19c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10ede8000 - 0x10f2b4fff +??? (0) <4B1A646E-4EB6-361F-8E02-820D937271FE> (null)
0x111cc9000 - 0x111d1398f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 7
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2153
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5496K resident=0K(0%) swapped_out_or_unallocated=5496K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5216K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.5M 12

User avatar
KB
Site Admin
Posts: 20719
Joined: Tue Jun 13, 2006 11:23 pm
Platform: Mac
Location: Truro, Cornwall
Contact:

Thu Nov 30, 2017 8:15 pm Post

Hi,

I very much doubt this will work, but could you please try downloading and running this version?

http://www.literatureandlatte.com/web/d ... 301117.zip

This just has Xcode manage all the code signing automatically with no custom settings (seeing as the crash mentions code-signing). As I say, I doubt it will make a difference, but it's the only thing I can think to try at the moment (based on other developers reporting a similar bug reported to them by users).

Thanks and all the best,
Keith
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Fri Dec 01, 2017 8:41 pm Post

Link does not work for me.

User avatar
KB
Site Admin
Posts: 20719
Joined: Tue Jun 13, 2006 11:23 pm
Platform: Mac
Location: Truro, Cornwall
Contact:

Fri Dec 01, 2017 9:34 pm Post

Oops, sorry, it should be:

http://www.literatureandlatte.com/dlbet ... 301117.zip

All the best,
Keith
"You can't waltz in here, use my toaster, and start spouting universal truths without qualification."

Me
MerodakBaladan
Posts: 68
Joined: Tue Aug 26, 2014 9:53 pm
Platform: Mac

Sat Dec 02, 2017 5:49 am Post

I downloaded, and it ran successfully from Downloads. Opened the Tutorial, successfully, registered, and thought "success!" So I closed it, deleted the other copy from Applications, and dragged in the new one. Tried to reopen, error generated.

Process: Scrivener [832]
Path: /private/var/folders/*/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [832]
User ID: 501

Date/Time: 2017-12-01 21:44:03.994 -0800
OS Version: Mac OS X 10.13.2 (17C85a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E


Time Awake Since Boot: 270 seconds

System Integrity Protection: enabled

Notes: Translocated Process

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 0000000105d0b000-00000001061dc000 [ 4932K] r-x/rwx SM=COW z []

Thread 0 Crashed:
0  0x000000010d83619c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee9ef4b10
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010d83619c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x105d0b000 - 0x1061dbfff + (0) <0BE4C73A-527A-3093-BE58-0BEF79FCCFD9> 
0x10d835000 - 0x10d87f98f + (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> 

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5631
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5512K resident=0K(0%) swapped_out_or_unallocated=5512K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5232K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.6M 12

So, I have, once again, deleted all Scrivener support files and everything, tried downloading again and running from Downloads. ¯\_(ツ)_/¯

Process: Scrivener [1077]
Path: /private/var/folders/*/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [1077]
User ID: 501

Date/Time: 2017-12-01 21:48:48.441 -0800
OS Version: Mac OS X 10.13.2 (17C85a)
Report Version: 12
Anonymous UUID: 8B15285B-B0B0-B103-7562-6AEC6D61F71E


Time Awake Since Boot: 550 seconds

System Integrity Protection: enabled

Notes: Translocated Process

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010cbcb000-000000010d09c000 [ 4932K] r-x/rwx SM=COW z []

Thread 0 Crashed:
0 ??? 0x0000000118ed919c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee3034b10
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000118ed919c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x10cbcb000 - 0x10d09bfff +??? (0) <0BE4C73A-527A-3093-BE58-0BEF79FCCFD9> (null)
0x118ed8000 - 0x118f2298f +??? (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6383
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=5512K resident=0K(0%) swapped_out_or_unallocated=5512K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 1192K 5
__LINKEDIT 280K 3
__TEXT 5232K 3
shared memory 8K 3
=========== ======= =======
TOTAL 70.6M 12

Thanks for your help on this.