I know you are, but what am I?

[garpu]

I could be just the Mac version: In the menu bar, click Scrivener -> cmd click -> about Scrivener will produce a pop up window with selected quotes from farmous writers. It's my favourite procrastination method when I've forced myself to turn off my internet connection.[/quote]

Boo. Alt just closes the menu, and ctrl + About Scrivener just pops up the about scrivener window.

[AmberV]

Sadly, I'm pretty sure that is a Mac-only Easter egg.

For Parity!

[Prometheus]

Updates do not - and should not - mean reinstalling an entire application over and over and over again. I can't even think of anything I use that requires a fresh installation for updates

You may have limited experience, then. Under the hood, a lot more software than you think is doing uninstall/install updated version (all wrapped behind a pretty installer routine that hides it from you) rather than trying to patch existing binaries/files.

As long as the installer knows to save/reapply the appropriate settings from one version to the next, and you end up with the new version, who actually cares (other than the developers) about how it's done?

And you probably shouldn't assume things.

What I am referring to, quite obviously, is the USER being forced to uninstall something and reinstall it. And no, the generic things that average USER is updating are not going to be something that uninstalls the previous version completely and then installs the entire damn new version. Windows? Nope. Office? Nope. Steam? Nope. I'm running down the apps on this Windows machine I'm currently on, used by a regular Jane User, and there isn't a single thing on it that uninstalls the previous version completely before installing an update. Hell, even apps they have on their web sites, like Wordpress, aren't sitting there uninstalling everything and then reinstalling the new version. Do such things exist? Yes. Are they the norm? No.

[devinganger]

Under the hood, a lot more software than you think is doing uninstall/install updated version (all wrapped behind a pretty installer routine that hides it from you) rather than trying to patch existing binaries/files.

What I am referring to, quite obviously, is the USER being forced to uninstall something and reinstall it. And no, the generic things that average USER is updating are not going to be something that uninstalls the previous version completely and then installs the entire damn new version.

You actually did not make that clear. And as has been stated multiple times, for MANY of the beta testers, we have not had to manually uninstall and install the Scrivener beta for a long, long time. The folks that have had to do so either missed the discussion early on in the beta forums about those directions being there for an excess of caution (and that they wanted more of us to test the automatic update process), or have had other factors on their configurations that prevented the auto-updates from happening and as such, were giving valuable testing feedback.

In a beta, you're still implicitly agreeing to be doing more testing and providing a higher level of feedback than you would for a normal release. And that may include doing more manual work than you would otherwise have to do. If you don't like it...don't use it. Just don't come at L&L and act like this is somehow something weird and unprecedented; I've done a lot of their betas now, and they are LOW IMPACT compared to most other betas I've done.

[theswede]

What I am referring to, quite obviously, is the USER being forced to uninstall something and reinstall it.

Which is not the case with Scrivener.

And no, the generic things that average USER is updating are not going to be something that uninstalls the previous version completely and then installs the entire damn new version.

Actually yes. That is pretty much the norm with Windows software. But they do it behind the scenes, so there is no need to worry about it, and no way to know that they do it. But of course, it also depends on how you define "completely". Usually, directories and non-essential parts of the program (like README files and the like) are left alone, since they can be of further use. But the actual "app" will be removed before the new one is put in place.

Windows? Nope.

Most of it does that. Not all of it though.

Office? Nope.

Yup.

Steam? Nope.

Yup.

I'm running down the apps on this Windows machine I'm currently on, used by a regular Jane User, and there isn't a single thing on it that uninstalls the previous version completely before installing an update.

Most of them do. You just don't notice.

Hell, even apps they have on their web sites, like Wordpress, aren't sitting there uninstalling everything and then reinstalling the new version. Do such things exist? Yes. Are they the norm? No.

Comparing horses and oranges for funsies here.

[Prometheus]

snipped.

Sorry, I forgot that this is a forum where nobody knows shit but you guys, JFC, you wonder why people don't feel welcome here.

[devinganger]

Sorry, I forgot that this is a forum where nobody knows shit but you guys, JFC, you wonder why people don't feel welcome here.

This is a forum where we value accuracy and people who can admit when they were wrong. You made some claims that were not valid, and you've been called on it. You can either learn the lesson, or be upset by getting called out. If it's the latter, then no, you probably won't feel welcome here.

[theswede]

Sorry, I forgot that this is a forum where nobody knows shit but you guys.

You spoke smack dab in the middle of my professional area of expertise. I have created more installers for Windows than I care to remember. Yes, sometimes, for simple programs, they simply overwrite what is already there, but for the most part, they will use the already installed "uninstaller" manifest to clean up dll's and the application to avoid both conflicts and accumulation of unused bits of app.

This is so fast and easy that it's barely noticeable, and will reduce support issues tremendously, which is money in the pocket. It makes no sense not to do it.

[AmberV]

I don't think devinganger meant to suggest this, but just to make it clear, everyone is welcome here. Whether you feel welcome is up to you, but you don't have to pass some kind of test to hang out with us.

That said, the one thing we do request, repeatedly, is that you keep it civil. Prometheus, just about every time I see you in a thread it goes to fire, and comments like your recent posts in this thread are a study in why that might be. If you don't see the problems, maybe it is time to pick up a book on effective, non-combative communication skills; there is no shame in it, I've done it. Even (and perhaps even especially) if you are certain you're right, there are more effective ways to go about asserting it than what has been demonstrated.

[Prometheus]

The guy who thinks Windows and Office reinstall themselves in their entirety every time there's an update, along with all the other smug defenders you have are the culture you created and let fester here. Even your arrogant dig at me for my various pushbacks at things you should be pushing back demonstrates it. Before the usuals start diving in with their crap, I'll say this: it doesn't matter how "helpful" they are elsewhere. You let them have at new meat, daring to step out of line to voice concerns or frustrations, and why? Because it gives them an ego boost? It makes you feel good to have rabid defenders? Do you have any idea what that does to your brand?

I came here yesterday to look up an issue someone was having because they didn't want to post here, worried about getting some belittling, condescending crap in return. I'm done recommending Scrivener, I'm done using it myself. I know your defenders will say the same thing they always do, because you always let them. It may be good software, but it isn't good enough that people can't live without it.

You needn't ban me. I won't be back.

[theswede]

The guy who thinks Windows and Office reinstall themselves in their entirety every time there's an update

Which is no-one, because that is a new claim. What they do is, they move the files they are about to overwrite into a backup folder (removing them from the application), and then install the new files.

[EMPisek]

Sorry for the harsh words, but this forum is the clear proof that nobody reads previous posts. It has already been reported several times.

That is true, but this is likely something different - I was about to post this as well, and Scrivener has never broke for me (I'm aware it has for others) after updating.

Not only is it not working, but if I try to start it up, my laptop's fans go higher than I have ever heard them before even when gaming, my laptop gets hot to the touch, and I have to shut it off.

Here was the error code - maybe it is the same, but I don't remember the heating problem from others.

No, it is always the same error, for everyone who reported it. No one reported heating problems, but I also heard my PC's CPU fan going faster.

\

And as I 'did' read and 'do' read all messages placed in the forum please refrain from wanting to become the "suddenly appointed" forum police on who and what to post. I would leave that to those in charge of the forum itself on how they dictate the policies of their forum.

As for why I posted a 'new' msg was that the one that was first listed was a bit obscure/vague on what the problem was and provided more info along with a followup on what may be leading to another problem.

[sbradabang]

And as I 'did' read and 'do' read all messages placed in the forum please refrain from wanting to become the "suddenly appointed" forum police on who and what to post. I would leave that to those in charge of the forum itself on how they dictate the policies of their forum.

If you read it why did you post exactly the same thing as others already did? It was not obscure at all. They say SPACE LEECHES FROM JUPITER are functional illiterate, but as I can see it's a worldwide problem. I'm not here to play the forum policeman, but I barely could post my answer to see many and many other posts reporting THIS VERY SAME PROBLEM. And this happened many and many times in the past, about the document icons glitch, for example. I never posted about problems reported by others; I always add my own thoughts to existing topics, or I open new ones.


Moderator note: racism removed.