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Sat Jan 25, 2020 2:48 pm Post
drmajorbob wrote:c) Sending your failing device to Literature & Latte would help, but you'd have to talk to them (through a support ticket) about where you'd send it and how. If they're not willing to accept your device, I think you'd have a valid complaint.
Let us know if you try that and it fails.
AmberV wrote:Yeah, I kind of half jokingly thought of adding, “unless someone is willing to send us their device for a couple of weeks”, but seriously, I don’t think that’s a good idea, we’d have to draw up papers and stuff.
drmajorbob wrote:a) The snake-oil-workaround with iCloud Drive and the iOS Files app WORKS and isn't all that difficult. Why wouldn't you want to know about it?
drmajorbob wrote:b) The issue was reported long ago and many times. Reporting it again does nothing to help anyone.
Sat Jan 25, 2020 8:08 pm Post
HathWrites wrote:... it's not about not having any other solution, because there are ... it's about having a product that we paid for that works. AKA, basic consumer rights. Especially with professional tools like Scrivener.
Can we all agree that there is only one team here, people who want their tools (fantastic ones, to be fair) to work without having to find alternative solutions ...
Sun Jan 26, 2020 9:45 am Post
drmajorbob wrote:c) So no, there isn't only one team involved.
Sun Jan 26, 2020 11:21 pm Post
HathWrites wrote:drmajorbob wrote:c) So no, there isn't only one team involved.
The fact that you didn't understand anything to what I said would be funny if it wasn't sad. I never talked about dev teams, but about us, users, here, on this thread. Really, you keep misunderstanding what people say to you, I have no idea what else I can add so I'll leave it at that.
Mon Jan 27, 2020 10:53 pm Post
Tue Jan 28, 2020 1:29 am Post
Scotter wrote:Well, don’t bother mentioning it on here. Any minute now you’ll get “worked fine for me” and “your issue is part of a minuscule percentage” with a how DARE you be upset about this attitude in the response.
Tue Jan 28, 2020 2:29 am Post
Tue Jan 28, 2020 3:26 am Post
drmajorbob wrote:Haven't most people moved on to viable workarounds?
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