Wed Mar 13, 2013 8:09 pm Post
Wed Mar 13, 2013 9:38 pm Post
Wed Mar 13, 2013 10:40 pm Post
druid wrote:On the other hand, I
had to deal with Comcast
the other day,
and got a customer rep named Joe
who told me he was working in the Phil
He had an American accent,
picked up from his many clients,
and I asked him about life out there.
We chatted amiably for
a few minutes,
he took care to get all the correct information,
and our problem back in NJ was resolved
in a few hours.
So it goes.
Thu Mar 14, 2013 2:15 am Post
Fri Mar 15, 2013 1:28 pm Post
Foxtrot wrote:I had a particularly difficult client "discussion" today (nothing to do with writing) and foremost in my mind was wanting to punch the guys lights out, but for some reason I thought of how Keith and Ioa deal with some of the criticism about their fantastic product posted on here, and I didn't do so. Maybe next time!
Customer Service is the number 1 reason I will stay with a company and the number 1 reason I will leave a company.
Fri Mar 15, 2013 3:32 pm Post
Fri Mar 15, 2013 8:44 pm Post
Sat Mar 16, 2013 8:32 pm Post
Mon Mar 18, 2013 6:55 pm Post
Tue Mar 19, 2013 7:43 pm Post
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